First Citizens Bank - Very good company to work for | Glassdoor
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There are newer employer reviews for First Citizens Bank

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"Very good company to work for"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Teller in Charlotte, NC
Former Employee - Teller in Charlotte, NC
Recommends
Neutral Outlook
Approves of CEO

I worked at First Citizens Bank full-time (Less than a year)

Pros

Respect for employees, benefits, compensation, good morale.

Cons

Pushed to call customers for leads to sell products.

Other Employee Reviews for First Citizens Bank

  1. Helpful (2)

    "Not happy anymore"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Services Representative in Greensboro, NC
    Current Employee - Financial Services Representative in Greensboro, NC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at First Citizens Bank full-time (Less than a year)

    Pros

    I really enjoy the people I work with, the pay structure is higher than Wells Fargo, BB&T. The branches are not open on Saturdays which is nice.

    Cons

    Micromanagement, lack of care for the employees, senior management’s lack of information delivery to branch staff.
    Senior management does not motivate us, they just tell us to “do more”, make more calls”…while they sit in their office and send weather alerts and motivational quotes to everyone.

    Advice to Management

    I made a mistake recently coming over to First Citizens. The opportunity sounded great, but then the truth came out after I accepted the position.

    Teach management how to be bankers, leaders, and motivate us in this competitive marketplace. They feel their titles are enough to get by.


  2. Helpful (2)

    "Stay away, the bank is changing for the worse."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Services Manager
    Current Employee - Financial Services Manager
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at First Citizens Bank full-time (More than 5 years)

    Pros

    Benefits are great, good solid history and reputation

    Cons

    The bank has been successful with FDIC acquisitions in the past, which are now gone and the bank is not sure how to make money.
    Because of this the bank has set a high sales structure, micromanagement environment.
    The bank is way behind in technology, no marketing budget, and spends too much money on artwork and fancy looking furniture in the branches. Nobody cares about a George Washington bust or gold trimmed wallpaper.
    Turnover is high, local management does not know how to motivate and lead. Employees are leaving and more are looking to get out.
    The bank states “relationship banking”, which is a joke. That means the bank needs your entire relationship to make money and survive the next quarter.

    Advice to Management

    Put people in regional manager/area executive positions who know how to manage and lead.
    Executive management needs to realize that nobody cares about how nice a branch looks and needs to offer competitive rates and services.

There are newer employer reviews for First Citizens Bank
There are newer employer reviews for First Citizens Bank

See Most Recent

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