First Citizens Bank - One of The Better | Glassdoor
There are newer employer reviews for First Citizens Bank
There are newer employer reviews for First Citizens Bank

See Most Recent

"One of The Better"

Star Star Star Star Star
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Financial Service Representative I in Raleigh, NC
Current Employee - Financial Service Representative I in Raleigh, NC
Recommends
Approves of CEO

Pros

This job isn't hard and FCB pays better than almost any other bank. The benefits are good they match 9% of my 401K and your are vested at 6% immediately. They also give 20 days of vacation right away which is very nice too.

Cons

The technology isn't very good

Advice to Management

Invest in improving internal systems and techonolgy for clients for God sakes we don't even offer mobile banking

Other Employee Reviews for First Citizens Bank

  1. "micromanagement/mistreatment come from the top management"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Teller in Beaufort, SC
    Former Employee - Teller in Beaufort, SC
    Doesn't Recommend

    Pros

    Good benefit package; very slow traffic bank, so lots of down time that most employees use for shopping/reading on the websites and on the personal phone calls including cellular phone on the teller line, can go out to grab snacks at anytime and bring in to share with others

    Cons

    if you are not a "yes-man" you are out the door. if they don't think they need you, no royalty...Saw lots of employees come and go, and some management had to pack immediately and escorted out from the bank

    Advice to Management

    Use the down time to train people for more sales opportunities or develope great customer services to relate to customers; then, maybe the bank traffic would pick up


  2. "What employees really think about where they work"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Youngsville, NC
    Current Employee - Anonymous Employee in Youngsville, NC
    No opinion of CEO

    Pros

    Good Benefit, good pay, good vacation, great monday through friday job,
    position not to difficult, great work environment for most part

    Cons

    Poor management, a lot of favoratism when it come to disiplinary action. Will write one accociate but not the other for making same mistake. No encouragement of any kind and poor coaching from upper management. Also accosiates with years of experience lack knowledge in computer software and programs.

    Advice to Management

    Management really needs to take a step back and look at the bigger picture, when it comes to disciplinary action make sure you envestigate before making a decesion and use all of your resources. Also it would help if upper management wouldn't relly on hearsay when making management decisions and stick to the facts.

There are newer employer reviews for First Citizens Bank
There are newer employer reviews for First Citizens Bank

See Most Recent

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