First Data - Huge Company Fair To Employees | Glassdoor
There are newer employer reviews for First Data
There are newer employer reviews for First Data

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Helpful (2)

"Huge Company Fair To Employees"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Contractor - Project Manager in Atlanta, GA
Current Contractor - Project Manager in Atlanta, GA
Recommends
Neutral Outlook
No opinion of CEO

I have been working at First Data as a contractor (Less than a year)

Pros

Working as a contractor for FDC. It's been great. You are given your work and pretty much left alone. If you are a professional who can make things happen on your own this is the place for you. If you are new to your career and need more guidance you will struggle. Most of the VP's and Directors are extremely busy and do not have time to check in on you or provide guidance.

Also, I love the fact that you have the flexibility to work from home. I also like that they are an international company and you get to work on projects other than the US. Love the financial stability of the organization.

Cons

It's a huge company and it takes a long time to get things done. Something as simple as getting software installed on your computer can take a month. In the Atlanta office there is no sense of social interaction. People keep to themselves. Some people can treat the contractors like second citizens although contracts make up a huge part of their workforce. This is not the case in other locations. Experienced this in the Sandy Springs Office.

Organization is operating in silo's. This could be because they are so large and the acquisitions that have occurred over the years. Getting information across all entities can be almost impossible.

Advice to Management

Focus on processes and process improvements. Take detail inventory of your hardware assets. Pay attention to upcoming technologies. (Handheld devices, mobile device payment via phone at locations. I believe this is the next boom.) Partner with startups to get ideas to understand where the market is headed.

Other Employee Reviews for First Data

  1. Helpful (1)

    "First Data projects"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Omaha, NE
    Current Employee - Anonymous Employee in Omaha, NE
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at First Data full-time (More than a year)

    Pros

    Solid processes; great teams; good use of SME time; good support; global approach - not national

    Cons

    Overkill on tracking details - applying same requirements on 200 hr projects as 20,000 hr

    Advice to Management

    Trust your employees


  2. "Shady Business Practices"

    Star Star Star Star Star
    Former Contractor - Customer Service Technical Phone Support Representative in Louisville, KY
    Former Contractor - Customer Service Technical Phone Support Representative in Louisville, KY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at First Data as a contractor (Less than a year)

    Pros

    Financial Services company credit card processing for banks and small business.

    Cons

    Very unprofessional no integrity. This company hold customer funds with no notice get square instead.

There are newer employer reviews for First Data
There are newer employer reviews for First Data

See Most Recent

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