First Data - Operational Excellence is a journey not a destination | Glassdoor
There are newer employer reviews for First Data
There are newer employer reviews for First Data

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Helpful (1)

"Operational Excellence is a journey not a destination"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Director of Quality in Sacramento, CA
Former Employee - Director of Quality in Sacramento, CA
Recommends
Neutral Outlook
Approves of CEO

I worked at First Data full-time (More than 5 years)

Pros

Large Market Share in Transaction Processing, Very well known with many influential partnerships. There are many opportunities to improve processes and procedures. Worldwide presence and lots of opportunities to grow. They have a great set of values and corporate vision.

Cons

Cultural change is very difficult as there are many competing priorities and many silos. Like with many companies, there are many cross functional support departments that are not necessarily aligned with their goals. This frustration makes change and priority alignment difficult at times.

Other Employee Reviews for First Data

  1. "Big company that acts like a big company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Sales in Houston, TX
    Former Contractor - Sales in Houston, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at First Data as a contractor (More than 3 years)

    Pros

    Able to build good internal network with peers
    WFH environment
    Good base pay and benefits plan

    Cons

    Upper management delivers unclear messages regarding the "vision" of the company
    Favoritism for people/divisions causes obvious rifts
    Confusing compensation plan
    Biggest $8b company you've never heard of - constant question: Who is FD? What do they do?
    Cut travel budget for sales engineers to support in-field, customer facing presentations

    Advice to Management

    Get a single platform, update technology, better promote the company, go public already... get out from under KKR, maybe you'll make better decisions and not walk on eggshells all the time.


  2. "Ok to work for"

    StarStarStarStarStar
    • Career Opportunities
    Current Employee - Research Operator in Monterey Park, CA
    Current Employee - Research Operator in Monterey Park, CA

    I have been working at First Data full-time (More than 3 years)

    Pros

    Fun enviornment and they are willing to train in different dept.

    Cons

    Pay and raises are not good.

    Advice to Management

    Some don't need to be there

There are newer employer reviews for First Data
There are newer employer reviews for First Data

See Most Recent

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