First Data - Senior Network Engineer | Glassdoor
There are newer employer reviews for First Data
There are newer employer reviews for First Data

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Helpful (1)

"Senior Network Engineer"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Senior Network Engineer in Wilmington, DE
Former Employee - Senior Network Engineer in Wilmington, DE
Doesn't Recommend
Negative Outlook
Disapproves of CEO

I worked at First Data full-time (More than 8 years)

Pros

Legacy Concord was a great company with great management.
Great Benefits
Good Salary
Good middle management
Flexible work from home schedule

Cons

First Data management is awful. All my customers, Fortune 50 companies, were angry and looking for alternatives to First Data.
No customer focus.
Top Down, no leadership.
They took an big box mentaility and tried to apply this to a service company.
No respect for work/life balance.
You will get no benefit for working 70 to 80 hours a week while your peers work 30 or 40.
No accountability.

Advice to Management

Fire yourselves. If there is a C in your title leave.

Other Employee Reviews for First Data

  1. Helpful (1)

    "The company's outstanding debts are causing a stressful environment for their employees"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Omaha, NE
    Former Employee - Anonymous Employee in Omaha, NE
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at First Data full-time (More than a year)

    Pros

    Company is extremely good about promoting diversity and hiring minorities and disabled workers. They also are very good about discouraging any sort of racism or sexism. Upper management seems to be trying to come up with answers to company's problems.

    Cons

    The area that I was in had an extremely stressful and tense work environment. There were requirements about how fast employees needed to respond to problems, without the necessary numbers of employees to fulfill those requirements. Employee morale was extremely low while I was working there.


  2. "Very bad place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Maitland, FL
    Current Employee - Anonymous Employee in Maitland, FL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at First Data full-time (Less than a year)

    Pros

    Great location from home some convenient places to eat for lunch

    Cons

    Terrible, terrible management. No communication from management and direction on what is needed. Employees do not talk to contractors or really with each other, very strange corporate culture there. Most work remotely and so there is very little in person meetings. Very slow work pace, pretty much boring. Typically do not give out pay raises.

    Advice to Management

    Have a REAL open door policy with all resources not just with full-time employees. Spend time letting all know what you want and be willing to answer questions as they occur.


There are newer employer reviews for First Data
There are newer employer reviews for First Data

See Most Recent

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