First Data - Great place to grow and learn | Glassdoor
There are newer employer reviews for First Data
There are newer employer reviews for First Data

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Helpful (1)

"Great place to grow and learn"

Star Star Star Star Star
Current Employee - Contact Call Center Associate in Corpus Christi, TX
Current Employee - Contact Call Center Associate in Corpus Christi, TX

I have been working at First Data full-time (Less than a year)

Pros

Friendly environment, everyone is great and helpful. Customers are calling your for assistance..

Cons

No cons for now.. Just finished up training looking forward to my future here..

Advice to Management

Very informative, helpful and professional

Other Employee Reviews for First Data

  1. Helpful (2)

    "Push, push, push"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Hagerstown, MD
    Current Employee - Customer Service Representative in Hagerstown, MD
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at First Data full-time (More than 5 years)

    Pros

    Benefits used to be an excellent reason, now no matching 410k and removal of personal days.

    Cons

    No wiggle room for those who do the real work.
    Even timed on going to the bathroom.
    No workplace adjustments for those who need them.
    Feces in elevators, urine on walls, ventilator duct work full of caking dust.

    Advice to Management

    You need to come sit in the call centers and do the jobs your asking of everyone else, from break adherance, to call scripting, to being pleasant in an atmosphere of constant flux.
    Word of advice quantity and quality are not good bed partners.
    If you want run it into the ground, just close the doors instead of making those who work there suffer through your brainstorms.


  2. Helpful (2)

    "Financial Analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Analyst in Omaha, NE
    Current Employee - Financial Analyst in Omaha, NE
    Neutral Outlook
    Approves of CEO

    I have been working at First Data full-time (More than a year)

    Pros

    The company as a whole is dynamic and coming up with ways to stay competitive in an ever changing industry. Within the finance team I am on, team members are willing to help each other out and foster a good work environment. Analysis that is done has an impact on the business and helps to guide decision making. People seeking an advanced degree can get $10K a calendar year for tuition reimbursement after you have been with the company for a year. This is higher than many other companies and you aren't required to stay after your degree is completed.

    Cons

    401K contribution was suspended, poor communication within teams, silo mentality, unequal work load distribution, seems like all the company knows how to do is reorg and they wonder why plans aren't achieved.

    Advice to Management

    Put a roadmap out about how the company is going to get to a point where it can go public. Focus on talent development for all employees and realize that expense cuts will only help out to a certain point.

There are newer employer reviews for First Data
There are newer employer reviews for First Data

See Most Recent

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