First Marblehead - Working here was great! While it lasted. | Glassdoor
  1. "Working here was great! While it lasted."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative 
    Recommends

    I worked at First Marblehead for more than a year

    Pros

    It was a great office environment, and paid very well for the work that it was.

    Cons

    Not much room for advancement from Customer Service, which they only hire from temp agencies. There are also no raises for increased work load for the contract employees.

    First Marblehead2016-10-05

Other Employee Reviews

  1. "Manager"

    StarStarStarStarStar
      Former Employee - Assistant Manager in Boston, MA

      I worked at First Marblehead full-time for more than 6 years

      Pros

      • Starting position was System Developer to analyze student loans that do not require inter-department operators to carry piles of mails and documents during their job function and activities action time.

      Cons

      • Ending position was Manager to design loan approval activities map, functional requirement and human interactions. Accomplishments covered ordering equipment, materials, leading every memorandum on activities, dues, plans during meeting and employee appraisal. • Business product managed are listed as student loan, credit scores, course registration, transcripts, identities, passport, IBM Cobol AS 390, HP Servers, Microsoft...

      Show More
      First Marblehead2015-07-24
    • "Company changed name and moved"

      StarStarStarStarStar
        Former Employee - Anonymous Employee in Medford, MA

        I worked at First Marblehead for more than 20 years

        Pros

        Nice people, the Medford location was not bad, near T.

        Cons

        Company changed name to Cognition Financial (Cognition Lending) and moved to Back Bay in Boston. Still near T but parking is horribly expensive for those who drive to work. New space is smaller than former location.

        Advice to Management

        Move back to Medford!

        First Marblehead2017-08-15

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