First Marblehead - Analyst | Glassdoor
  1. "Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Westborough, MA
    Neutral Outlook
    No opinion of CEO

    I worked at First Marblehead full-time for more than 4 years

    Pros

    Good benefits and time off Nice office building/modern work space Free coffee & semi-frequent catered lunches(usually during peak season) Many 10+ year employees in the Operations Dept who were very skilled at their job and truly cared about the integrity of their work, many great people to work with

    Cons

    under payed, severe lack of pay increases & little opportunity for vertical movement Peak seasons would get very hectic & hard work would generally go unrewarded They would hire MANY temp workers during peak season, many of whom were incompetent, would make ample mistakes and created more work for the vets Operations management were very nice people but they seemed jaded/motivationally broken & uninterested in promoting...

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    Advice to Management

    You have so much undervalued talent in your operations dept but lack of meaningful leadership is causing some of your best workers to jump ship. FMD needs leadership more than anything

    First Marblehead2016-10-24

Other Employee Reviews

  1. "Manager"

    StarStarStarStarStar
      Former Employee - Assistant Manager in Boston, MA

      I worked at First Marblehead full-time for more than 6 years

      Pros

      • Starting position was System Developer to analyze student loans that do not require inter-department operators to carry piles of mails and documents during their job function and activities action time.

      Cons

      • Ending position was Manager to design loan approval activities map, functional requirement and human interactions. Accomplishments covered ordering equipment, materials, leading every memorandum on activities, dues, plans during meeting and employee appraisal. • Business product managed are listed as student loan, credit scores, course registration, transcripts, identities, passport, IBM Cobol AS 390, HP Servers, Microsoft...

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      First Marblehead2015-07-24
    • "Company changed name and moved"

      StarStarStarStarStar
        Former Employee - Anonymous Employee in Medford, MA

        I worked at First Marblehead for more than 20 years

        Pros

        Nice people, the Medford location was not bad, near T.

        Cons

        Company changed name to Cognition Financial (Cognition Lending) and moved to Back Bay in Boston. Still near T but parking is horribly expensive for those who drive to work. New space is smaller than former location.

        Advice to Management

        Move back to Medford!

        First Marblehead2017-08-15

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