FirstEnergy - Great if you are in need of employment and don't mind working long-term temp. | Glassdoor
  1. "Great if you are in need of employment and don't mind working long-term temp."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Contractor - Customer Service Representative in Reading, PA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at FirstEnergy for more than a year

    Pros

    Excellent training program - 8 weeks. Decent pay through temp service. Employee appreciation days (they had an ice cream truck come one time and gave everyone a small cone).

    Cons

    No benefits due to coming in through temp service. Told you would be hired within 3 - 6 months. Worked a year and then had contract extended. Need to work whatever hours they give you and mandatory overtime including weekends when there are outages. Not allowed to take any time off even if you have the flu when you are working as a temp. High stress...calls are monitored, reviewed, and graded. Need to be available to take calls at all times when not on given break or it counts against you. You can't even take a restroom break outside of your scheduled breaks or your stats will go in the red. Meet with supervisor to listen to calls and get coached on how to handle differently (can be a pro and a con).

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    FirstEnergy2014-05-05
  1. "Good experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Intern - Engineering Co-Op 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at FirstEnergy

    Pros

    Great environment, Good pay, Good experience

    Cons

    Location, HR is slow, old generation

    FirstEnergy2019-10-01
  2. "Great company to work for!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Engineer in Reading, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at FirstEnergy full-time for more than a year

    Pros

    Great management and great employees

    Cons

    None that I can think of

    FirstEnergy2019-12-27

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