Firstsource Solutions - Not A Good Place to Be. | Glassdoor
There are newer employer reviews for Firstsource Solutions
There are newer employer reviews for Firstsource Solutions

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"Not A Good Place to Be."

StarStarStarStarStar
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Collection Representative in La Porte, IN
Former Employee - Collection Representative in La Porte, IN
Doesn't Recommend
Disapproves of CEO

Pros

Job
Pay is decent
Health Care
Dental Care
Paid Vacation
Personal Paid time Off
Local
Inside Building Job
Dress Casual

Cons

Lack of Management (Not There when Needed)
Lack of Information (information Not always Valid)
Rules Constantly Change
Medical and Dental Coverage Expensive
Lack of schedule for work hours
Commission based collections
No credit for work completed

Advice to Management

Need to use better collections system, and stop using commissions based collections. Better Training, and Less constant rule changing. Need Better Management that Knows What there doing.

Other Employee Reviews for Firstsource Solutions

  1. "A decent place of Work."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Collection Representative in La Porte, IN
    Current Employee - Collection Representative in La Porte, IN
    Doesn't Recommend

    Pros

    Friendly Environment
    Nice Working Conditions (clean building)
    Decent Pay
    Casual Fridays
    Health and dental benefits
    Clean bathrooms,
    Supply need legal material.

    Cons

    Lack of management (not always there when needed)
    Loud and Noisy environment
    No real bonuses or Commission
    Demanding of amount collected Per day of week.
    Not Getting Credit for Work Done
    Slow Computers
    Lousy Voip Phones
    Expensive Medical and Dental for low coverage.

    Advice to Management

    Management needs to work more with employees, need to be able to have easier access to help from management, less demanding and payments per day. Supervisor and Employee attire should be more professional and not revealing to any upper part of chest, Supervisor behavior should be more professional and not laxed for some and strict for others.


  2. "NA"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Firstsource Solutions full-time

    Pros

    Colleagues are supportive. Training Provided.

    Cons

    Lots of Cons. More than Pros

There are newer employer reviews for Firstsource Solutions
There are newer employer reviews for Firstsource Solutions

See Most Recent

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