Firstsource Solutions - Outsourced customer service | Glassdoor
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There are newer employer reviews for Firstsource Solutions

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"Outsourced customer service"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - CSA in Belfast, Northern Ireland (UK)
Current Employee - CSA in Belfast, Northern Ireland (UK)
Recommends
Negative Outlook

I have been working at Firstsource Solutions part-time (Less than a year)

Pros

working arrangement is ok ........... ............... ...............
income is not bad for the role
good work experience
there're some oportunities to interact, not a lot but it exists

Cons

little opportunity to progress
career development is at standstill or snailpace... if at all it exists
little available from superiors
retraining/ interactive feedback is almost unavailable

Advice to Management

If you work around profit alone, you may end up losing. Develop your people and you'll reap generously.

Other Employee Reviews for Firstsource Solutions

  1. Helpful (2)

    "Company and Human beings are different"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Customer Service Executive in Bengaluru (India)
    Former Employee - Senior Customer Service Executive in Bengaluru (India)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Firstsource Solutions full-time (More than a year)

    Pros

    People/Managers are the assets which are not treated as assets at all.

    Cons

    Not a people centered value of a company.No Humanity to Human beings.

    Advice to Management

    Treat people as Human Beings.


  2. "Great company to work with"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Services Representative in Bengaluru (India)
    Former Employee - Customer Services Representative in Bengaluru (India)
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Firstsource Solutions full-time (More than a year)

    Pros

    Good career oppurtunites and can last fr long

    Cons

    Salary Should be hiked for domestic process

    Advice to Management

    To Much Of Partiality ...

There are newer employer reviews for Firstsource Solutions
There are newer employer reviews for Firstsource Solutions

See Most Recent

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