Fiserv - Tales of a Card Services associate. | Glassdoor
There are newer employer reviews for Fiserv
There are newer employer reviews for Fiserv

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Helpful (1)

"Tales of a Card Services associate."

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Card Services Associate in Dublin, OH
Current Employee - Card Services Associate in Dublin, OH
Doesn't Recommend
Positive Outlook
Approves of CEO

I have been working at Fiserv full-time (More than 5 years)

Pros

cafeteria plan, free use of gym, walking track, excellent amount of vacation time and sick pay

Cons

way business is conducted is "crisis management", will train you for as much as you want, be will not increase pay, micro manage call center associates, NO PERSONAL ITEMS ALLOWED ON DESKS...NOT YOUR SPOUSE OR DOG OR CHILDREN....NOTHING, very stressful business, management VERY weak at communication.

Advice to Management

Treat associates like people, not machines, we didn't come to work in a factory. Please find better ways to communicate with associates, it causes so much frustration. Stop using the "crisis management" way.

Other Employee Reviews for Fiserv

  1. "Great Place to Work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Systems Engineer in Austin, TX
    Former Employee - Senior Systems Engineer in Austin, TX
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I worked at Fiserv full-time (More than a year)

    Pros

    People were awesome. Great work/life balance and there was lots of chances to learn new technology if one wanted.

    Cons

    The drive to downtown Austin was not much fun. No remote working which was a drag in today's day and age.

    Advice to Management

    Reward all the hard workers and being that my division did great but since our parent division did not make their numbers mean't no bonus for us and we had to cut folks.


  2. Helpful (2)

    "Its' OK company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Staff Software Engineer in Norcross, GA
    Current Employee - Staff Software Engineer in Norcross, GA

    I have been working at Fiserv (More than a year)

    Pros

    Flex hrs
    Subsidized breakfast and lunch - Norcross only
    Work from home option depends which division you work for

    Cons

    Long hrs, no appreciation
    Less compensation with little benefits
    No career growth

There are newer employer reviews for Fiserv
There are newer employer reviews for Fiserv

See Most Recent

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