Fiserv - The Supervisors and Managers are no more qualified than most Associates | Glassdoor
There are newer employer reviews for Fiserv
There are newer employer reviews for Fiserv

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Helpful (7)

"The Supervisors and Managers are no more qualified than most Associates"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Anonymous Employee in Hickory, NC
Current Employee - Anonymous Employee in Hickory, NC
Doesn't Recommend
Neutral Outlook
No opinion of CEO

I have been working at Fiserv full-time (More than 3 years)

Pros

The benefits are better than most. You can really take advantage of them if you find out about all of them yourself or by word of mouth. Don't expect HR to help you with anything but writing you up. The vending machines are great. And there is plenty of parking.

Cons

The food that is served in the cafe isn't fit to feed animals. The supervisors and managers play favorites. If you suck up or have a disability-expect to move up fast! IT doesn't know anything about anything. HR doesn't know much past their names. And supervisors get away with VERY bad unethical behavior. Very high turnover and pressure on the associates.

Advice to Management

Continue your education and training. Supervisors need more supervisory training. Ethics classes should be mandatory every three months.

Other Employee Reviews for Fiserv

  1. "The first year there was good but then came Fiserv"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior QA Analyst in Norcross, GA
    Former Employee - Senior QA Analyst in Norcross, GA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Fiserv full-time (More than a year)

    Pros

    Reduced breakfast and lunches. Activity center with pool tables, employee lounge, basketball court and Racquetball. Employee appreciation days. Everyone was friendly. Telecommute options. 401k match. Flexible schedules.

    Cons

    Had to endure surviving three rounds of layoffs when the outsourcing began. Anywhere from two the three jobs will be given to you but you will get a average to below average review because you did not go above and beyond at either one. Kind of hard to do when you are spread thin. No annual pay raises were given. Health insurance costs rose dramatically. Did not see many opportunities for growth.

    Advice to Management

    Outsourcing is not always practical. Give employees that are busting it performing multiple jobs something every year.


  2. Helpful (3)

    "Terrible Training Program for New Hires"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Processor in Chicago, IL
    Former Employee - Processor in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Fiserv part-time (Less than a year)

    Pros

    Very diverse company, great benefits

    Cons

    terrible training program, low pay, continual firings

    Advice to Management

    Develop a unified training program for all new hires to acquaint them with all the aspects of the business. Follow this up with a specialized training program for their individual position. Hire in waves so their are multiple people going through training together and you don't have to re-explain things more often.


There are newer employer reviews for Fiserv
There are newer employer reviews for Fiserv

See Most Recent

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