Fiserv - High School like culture at Fiserv | Glassdoor
There are newer employer reviews for Fiserv
There are newer employer reviews for Fiserv

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Helpful (5)

"High School like culture at Fiserv"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - IT Manager in Dublin, OH
Former Employee - IT Manager in Dublin, OH
Doesn't Recommend
Neutral Outlook
Disapproves of CEO

I worked at Fiserv full-time (More than 10 years)

Pros

Compensation was a bit higher than most other IT companies.
Paid Vacation time was higher than most other companies.

Cons

The department I worked in was managed by a person who held grudges and ran the department like a dictatorship. If you werent in his click, you didnt exist. If you were in the click and got on his bad side you were kicked out of the click. If you challenged his management decisions or didnt agree with him, not only were you kicked out of the click, but you were ignored and moved to a less revelant position.

There are every year or every two year job layoffs. The IT director takes advantage of the layoffs and will layoff the people who challenged him or didnt agree with his decisions.

While there were yearly performance reviews, compensation was not always tied to the ratings that were given on those reviews.

All paid time off is lumped together in one bucket.

Advice to Management

This isnt high schools and clicks shouldnt exist in the professional environment. People who hold grudges or are emotionally immature should not be in a management position.

Other Employee Reviews for Fiserv

  1. Helpful (1)

    "Production"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Production in Saint Louis, MO
    Current Employee - Production in Saint Louis, MO
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Fiserv full-time (More than a year)

    Pros

    Good PTO and clean environment

    Cons

    Health Insurance could be better

    Advice to Management

    They tend to be very rigid in there salary structure . Need to Pay more than average for outstanding employees.


  2. Helpful (2)

    "It's a job."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales and Marketing in King of Prussia, PA
    Former Employee - Sales and Marketing in King of Prussia, PA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Fiserv full-time (More than 3 years)

    Pros

    There is a paycheck twice a month.
    They do reviews.
    They have a lot of work to do.

    Cons

    The atmosphere, morale and overall management of the Fiserv organization is not conducive to growth either personally or professionally. Each February, and sometimes again in June/July, there are layoffs at Fiserv. The bottom line is the driver for this company and how the work gets done is of no concern to management. Furthermore, people are promoted to leadership positions with no leadership ability. Employees are not valued and human resources does not address issues with management.

    Advice to Management

    Realize that the feedback from clients and the feedback from employees is essentially the same; to improve client feed-back, employee feedback must improve and the only way to do that is to value both employees and clients. The alternative is a shrinking of the company (which may actually be the objective). Management is not straight forward with employees and does not provide information as to the company's future to inspire confidence in the employees. The values statements are great, however they are not exhibited by the leadership at the different business units and hurts the organization as a whole.

There are newer employer reviews for Fiserv
There are newer employer reviews for Fiserv

See Most Recent

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