Fiserv - Leaderless, rudderless company who can't deliver quality and are losing customers | Glassdoor
There are newer employer reviews for Fiserv
There are newer employer reviews for Fiserv

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Helpful (6)

"Leaderless, rudderless company who can't deliver quality and are losing customers"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Business Analyst in Atlanta, GA
Current Employee - Business Analyst in Atlanta, GA
Doesn't Recommend
Negative Outlook
Disapproves of CEO

I have been working at Fiserv full-time (More than 5 years)

Pros

They pay you, they have a nice cafeteria program in some locations, they don't micro-manage (mostly), and they have OK insurance.

Cons

I used to like working here, but the management has just completely lost touch with reality. High-value customers are abandoning us, we can't close any deals, and when we do we can't deliver on time or on budget. It's a company on the decline, with no upside if you have worked there for many years. Raises are pitiful and rare, and you have to threaten to resign to even get them to consider giving you the AVERAGE salary in your profession. Avoid.

Advice to Management

Replace your middle managers. All of them.

Other Employee Reviews for Fiserv

  1. Helpful (2)

    "Could be a better place in many ways"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Developer in Morristown, NJ
    Current Employee - Senior Software Developer in Morristown, NJ

    I have been working at Fiserv full-time (More than a year)

    Pros

    Good work-life balance. Opportunity to learn something new if you have the motivation.

    Cons

    Made up of a lot of small divisions. Below average benefits, especially health and paid time off. A lot of people with start-up or last job mentality. Certain groups highly political. ET is a bottleneck on all projects and leaves a lot to be desired.

    Advice to Management

    Get more involved with each division rather than focusing on the balancing sheet alone. Change the review system to promote the right people who can actually advance the firm.


  2. Helpful (8)

    "Unrealistic expectations, no raises, no thanks"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Digital Channels App Support in Hillsboro, OR
    Current Employee - Digital Channels App Support in Hillsboro, OR
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Fiserv full-time (More than 3 years)

    Pros

    Some really good team members to work with.

    Cons

    Ineffectual management. The more they try to fix what is wrong, the more it breaks and causes nothing but pain for on-call. Speaking of on-call if you have a life during your on-call week, forget it. You exist for nothing but Fiserv during that week. And if you don't like it tough.

    Advice to Management

    Besides roll over and accept below par quality, what does management do?

There are newer employer reviews for Fiserv
There are newer employer reviews for Fiserv

See Most Recent

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