Fiserv - Low employee engagement, high turnover, no leadership | Glassdoor
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There are newer employer reviews for Fiserv

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Helpful (13)

"Low employee engagement, high turnover, no leadership"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Product Manager in Norcross, GA
Former Employee - Product Manager in Norcross, GA
Doesn't Recommend
Negative Outlook
Disapproves of CEO

I worked at Fiserv full-time (More than 5 years)

Pros

Low expectations and pressure to deliver provides outstanding work/life balance. Parking lot begins to empty around 4:30.

Cons

No leadership at all levels. High school politics is very prevalent and is enjoyed by most of the leadership team. Most of the time is spent on internal politics and games instead of winning in the market. The internal processes to get software out the door are a mess and no one wants to take ownership of anything. It is always the other person/team's fault on why something was not done.

Advice to Management

Need to change out leadership as it is the same old story and plans every year.

Other Employee Reviews for Fiserv

  1. Helpful (5)

    "High School like culture at Fiserv"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - IT Manager in Dublin, OH
    Former Employee - IT Manager in Dublin, OH
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Fiserv full-time (More than 10 years)

    Pros

    Compensation was a bit higher than most other IT companies.
    Paid Vacation time was higher than most other companies.

    Cons

    The department I worked in was managed by a person who held grudges and ran the department like a dictatorship. If you werent in his click, you didnt exist. If you were in the click and got on his bad side you were kicked out of the click. If you challenged his management decisions or didnt agree with him, not only were you kicked out of the click, but you were ignored and moved to a less revelant position.

    There are every year or every two year job layoffs. The IT director takes advantage of the layoffs and will layoff the people who challenged him or didnt agree with his decisions.

    While there were yearly performance reviews, compensation was not always tied to the ratings that were given on those reviews.

    All paid time off is lumped together in one bucket.

    Advice to Management

    This isnt high schools and clicks shouldnt exist in the professional environment. People who hold grudges or are emotionally immature should not be in a management position.


  2. Helpful (1)

    "Production"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Production in Saint Louis, MO
    Current Employee - Production in Saint Louis, MO
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Fiserv full-time (More than a year)

    Pros

    Good PTO and clean environment

    Cons

    Health Insurance could be better

    Advice to Management

    They tend to be very rigid in there salary structure . Need to Pay more than average for outstanding employees.

There are newer employer reviews for Fiserv
There are newer employer reviews for Fiserv

See Most Recent

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