Fiserv - It's a job... | Glassdoor
There are newer employer reviews for Fiserv
There are newer employer reviews for Fiserv

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Helpful (2)

"It's a job..."

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Client Service Analyst in Brookfield, WI
Current Employee - Client Service Analyst in Brookfield, WI
Doesn't Recommend
Neutral Outlook
No opinion of CEO

I have been working at Fiserv full-time (More than 3 years)

Pros

I've made some friends here.
I look great in orange??

Cons

1.) In the wake of past layoffs and liquidations of various centers, it seems hard to believe that this company really values their employees.
2.) They change their mind A LOT. e.g. acronyms are constantly changing, one week we have one 'standard' next week there is another.

Advice to Management

Need to get organized, getting things done across business units or departments is a chaotic mess! Your organization model lacks coherency, efficiency and longevity (because it changes seems to change every couple of months). If you want areas to be affective, hire more people instead of piling extra tasks on people.

Other Employee Reviews for Fiserv

  1. "Great Company to work for"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Vice President Desktop Services in Atlanta, GA
    Current Employee - Assistant Vice President Desktop Services in Atlanta, GA
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I have been working at Fiserv full-time (More than 10 years)

    Pros

    Generally a supportive managerial structure combined with a non micromanaged environment allows you to do your job efficiently.

    Cons

    With the retirement of the founder a few years ago, the new CEO has been determined to force a big corporate feel company wide which is not what the approach was prior. In my opinion it has taken a lot away from what made Fiserv Fi\serv.

    Advice to Management

    Keep plugin and chuggin.


  2. Helpful (7)

    "Focus on Financials at the expense of Quality and Short term"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Vice President in Norcross, GA
    Current Employee - Vice President in Norcross, GA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Fiserv full-time (More than 5 years)

    Pros

    Fantastic campus in Norcross with cafeteria, walking trails, gym and racquetball court. Good product line.

    Cons

    So focused on financials they lose sight of quality and impact of low moral on products and customers. Ridiculous annual raise philosophy that results in low moral, turnover, and industry reputation of sweatshop. Have lost the backbone talent from their acquisitions due to suffocating politics, micro management, and cut to the bone budgets.

    Advice to Management

    Build the people infrastructure and set goals to enable you to accomplish the long term vision. Stop sacrificing morale and the engine (people) that are paramount to realizing the long term vision. Empower the talent and stop the 'chain of command' roadblocks that have transformed a 1 day decision into a couple weeks because every level lacks confidence and must touch it.

There are newer employer reviews for Fiserv
There are newer employer reviews for Fiserv

See Most Recent

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