Fiserv - difficult time to be a manager | Glassdoor
There are newer employer reviews for Fiserv
There are newer employer reviews for Fiserv

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Helpful (2)

"difficult time to be a manager"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Manager
Current Employee - Manager
Doesn't Recommend
Negative Outlook
Approves of CEO

I have been working at Fiserv full-time (More than a year)

Pros

Upper management is motivated to upgrade / update Fiserv's processes, systems and procedures and tend to value initiatives from middle management.

Middle management is generally incompetent, so it's easy to move up!

Cons

Toxic work environment: upper management is cutting costs and headcounts, closing divisions, and outsourcing to other countries. I'm often the bearer of bad news and have been required to have difficult conversations with at least 5-6 direct reports.

Upper management still hasn't finalized a long term strategy, and so there are constant changes, memos, and budget updates.

Hours the last 6 months have been pretty long in my department. Since we've outsourced several important functions, we're now working in 2 timezones.

Advice to Management

Define a plan. Stick with it.

Other Employee Reviews for Fiserv

  1. Helpful (1)

    "Watch the mine fields"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Human Resources Generalist in Lake Mary, FL
    Former Employee - Human Resources Generalist in Lake Mary, FL
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Fiserv full-time (More than 5 years)

    Pros

    Very good people in the trenches of the organization.

    Cons

    Leadership not connected to whats going on on the ground. Executives are disconnected


  2. "Inside Sales Automotive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Inisde Sales in Buffalo, NY
    Current Employee - Inisde Sales in Buffalo, NY
    Doesn't Recommend
    Negative Outlook

    I have been working at Fiserv full-time (More than 5 years)

    Pros

    The culture and the people that you work side by side next to are amazing. Good training programs

    Cons

    Upper management, Directors seem a bit morally corrupt. It felt at times that they used this as a dating website as opposed to a leadership role. Difficult to implement new strategies due to the fact that they have been there for so long, they have their way of thinking

    Advice to Management

    Maintain a professional environment and focus on the business at hand as opposed to your personal interest. Listen to your employees on ideas to improve current systems and processes.

There are newer employer reviews for Fiserv
There are newer employer reviews for Fiserv

See Most Recent

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