Fiserv - If there was a "50 Worst Companies to Work For' list, Fiserv would be a permanent member | Glassdoor
There are newer employer reviews for Fiserv
There are newer employer reviews for Fiserv

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Helpful (17)

"If there was a "50 Worst Companies to Work For' list, Fiserv would be a permanent member"

StarStarStarStarStar
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Anonymous Employee in Norcross, GA
Former Employee - Anonymous Employee in Norcross, GA
Doesn't Recommend
Disapproves of CEO

Pros

Good location, nice campus atmosphere
Cafeteria program - started out ok, went downhill, then got much better after the company raised the subsidy it paid to the vendor. $3.00/day for breakfast and lunch is a good deal

Cons

Rampant favoritism, periodic layoffs, bosses that were promoted simply because they did a good job somewhere else even though they have no experience in their new position
Below average pay, awful benefits, and persistent micromanagement
Non-existent communication between higher-ups and lower-level direct reports
Lack of communication between departments that may result in more than one group working on the same issue
Employees are stressed out, have low morale, and considerable anxiety wondering if they will be the next to be laid off.
No raises for two years and when they were reinstituted, limited to no more that 3%
Quarterly bonuses are a joke... what used to be as much as 7% (annualized) are now limited to no more the 3%
Contant reshuffling of divisions, departments has lead to confusion among employees and has signifcantly hindered productivity
Work/Home Life balance...forget about it. The only thing that matters at Fiserv is the bottom line...

Advice to Management

I should have started looking for another job the day you acquired CheckFree

Other Employee Reviews for Fiserv

  1. Helpful (8)

    "Fiserv acquired CheckFree in 2007 and cut the "heart & soul" out of that company."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Corporate Recruiter in Norcross, GA
    Former Employee - Senior Corporate Recruiter in Norcross, GA
    Doesn't Recommend
    Disapproves of CEO

    Pros

    The "checkfree culture' has pretty much disappeared with some small remnants still remaining. The only positive thing is the company cafeteria in Norcross has great food. Other than that, I would NOT recommend Fiserv. Some great people in place but the former COO and several other SVP's are leaving like "rats on a sinking ship."

    Cons

    The company cuts 5% of it's workforce and the remaining employees are worked like dogs. No recognition, no advancement opportunity, and horrible communication. Morale is at an alltime low and the turnover rate is 25% up from 18% in 2010. Fiserv has not given raises in the last three years. I was a former corporate recruiter for this company and I highly recommend that you do not dead-end your career at this place. Almost everyone I know is looking to leave this place.

    Advice to Management

    Gordon Gecko is alive and well at Fiserv and runs the company with one thought - PROFITS. Jeff Yakuki (CEO) is living proof that "greed is good." Fiserv did over $4 billion in revenue, yet salary increases were frozen again for the 3rd year in a row. The "checkfree" culture is long gone, and the company has no direction or leadership. Avoid this place like the plague!!


  2. Helpful (3)

    "uncertain future"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in King of Prussia, PA
    Current Employee - Anonymous Employee in King of Prussia, PA
    Doesn't Recommend
    Disapproves of CEO

    Pros

    * work with new technology
    * liberal policy on working remote

    Cons

    * use of outsourcing ruins both morale and product quality.
    * benefits are woefully uncompetitive.
    * tight, often unrealistic timelines

    Advice to Management

    pointless

There are newer employer reviews for Fiserv
There are newer employer reviews for Fiserv

See Most Recent

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