A Culture of Disconnect - Anonymous employee FitPros Employee Review

1.0
Nov 19, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- There is a passion from leadership to really want to succeed - Employees are able to build strong connections with each other - Flexibility

Cons

- Leadership was is very negative and speaks down on employees and former employees - There was a serious shift in culture which resulted in high turnover and lack of trust for the direction of leadership - Leadership had a hard time having conversations at a professional level when there was a disagreement or lack of alignment - Discriminating undertones

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FitPros Response
3w
Thank you for sharing your feedback. We’re sorry to hear that your experience at FitPros felt disconnected from the culture and mission we strive to build. We appreciate you recognizing the passion of our leadership team, the flexibility of the work environment, and the strong connections employees have been able to build with one another. Those are parts of FitPros we value deeply. At the same time, we take your concerns seriously. The past few years included difficult business realities, including revenue challenges, organizational changes, and hard decisions that affected our team. While those decisions were made with the long-term sustainability of the company in mind, we understand they may have contributed to feelings of uncertainty, frustration, or loss of trust. We are especially mindful of feedback related to communication, professionalism, and inclusion. FitPros is committed to fostering a respectful workplace where employees feel heard, valued, and supported — even during periods of change or disagreement. As a wellbeing company, we know our internal culture must reflect the values we bring to our clients. We are continuing to learn, listen, and improve so that FitPros can remain a place where people feel connected to the mission and proud of the work they do.

Explore other reviews about FitPros

5.0
May 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Supportive, nimble team that genuinely wants to help each other succeed and grow. People are approachable, collaborative, and willing to jump in when someone needs help. Even with high expectations and ambitious goals, there’s also a real emphasis on wellness and work-life balance — which feels authentic given the programs we provide to clients. I truly feel the company practices what it promotes when it comes to encouraging employees to take care of themselves and prioritize their health. Our Founder/CEO, Lindsay, and COO, Andrew, bring valuable leadership experience from top companies and are invested in helping employees grow professionally. The company regularly brings in excellent coaches and development resources, which has been a huge benefit. I’ve also appreciated that feedback and new ideas are welcomed, regardless of title or tenure.

Cons

Being part of a smaller team has a lot of advantages, but transitions can feel more noticeable and impactful. A couple of years ago, there was a period with a lot of change and turnover, which could sometimes feel challenging. Thankfully, things have stabilized significantly, and the team now feels very cohesive, productive, and efficient.

5.0
May 21, 2026
Recommend
CEO approval
Business Outlook

Pros

FitPros has a strong culture of collaboration and supportive teammates, which makes day-to-day work enjoyable. People genuinely care about the company's mission and about one another on a human level, and there is a sense of mutual support across teams. The type of work and clients we support are also very rewarding and make the day-to-day work feel meaningful. There are opportunities for career development, especially for those who are proactive and willing to take on new challenges. The company is innovative and open to new ideas, and leadership genuinely encourages input from across the team. The flexible work schedule is also a great benefit that supports work-life balance, and everyone is more than willing to step in to support each other when needed. Team events and retreats are also a great way to connect with colleagues outside of day-to-day work.

Cons

Working at a fast-paced, evolving organization requires strong organization and adaptability. Priorities and workloads can shift quickly, which can sometimes create ambiguity or competing demands. As with many growing companies, processes and roles/responsibilities are continuously evolving, requiring flexibility, comfort with change, and a willingness to jump in wherever needed.

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