Employee Review
- 1.0Nov 17, 2017
Seasonal Sales Associate
Sales AssociateCurrent Employee, more than 1 yearPhiladelphia, PAPros
The other sales associates are nice and hard working. The customers are a pleasure to be around and very supportive when they can tell you are a new employee.
Cons
The management is horrendous! Managers have chips on their shoulders and are rude. I was scolded multiple times on my first day for making a few mistakes, like forgetting how to do a product exchange (it was my first day!) I overheard one manager make fun of me in the break room-very unprofessional! The rules are ridiculous. For example, cashiers aren't allowed to handle $50s. If a customer hands you a $50, you have to ring a manager, who is probably busy and will be annoyed that you bothered them. You also have to collect emails from every customer so the company can spam them. The manager then prints out your success rate and humiliates those who did not meet the 25% email collection goal. The store is also open on Thanksgiving, which is disgusting. Sales associates should be home with their families. No one in America needs to buy a $1-5 item on Thanksgiving! Say no to corporate greed and close your doors on Thanksgiving.
2
Other Employee Reviews
- 5.0Sep 13, 2023Anonymous EmployeeCurrent Employee, less than 1 yearMarlborough, MA
Pros
Great pay friendly and fun place to work
Cons
when people don't show up it's hard to get someone to stay
- 2.0Sep 10, 2023Sales Associate/CashierFormer Employee, more than 1 yearDowningtown, PA
Pros
People who didn't quit or steal stock while working decent hours were likely to be offered a promotion to manager. Pay for that wasn't much better than standard part-time work, but it offered additional guaranteed hours. You get a small discount on store products.
Cons
Frequently understaffed with an extremely high turnover rate. Those who stuck around for any length of time were likely to be stuck managing the cash register, as the new employees were not trained effectively in its operation. Teaching them the correct locations of items needing to be restocked seemed to also not be a priority. Requiring involvement from managers on specific register functions, such as giving refunds, meant that during times when they were unavailable the line could be held up drastically. Cashiers were required to greet every incoming customer, regardless of how busy the register was, or else face reprimands.