Flagstar Bank - flagstar bank the bank of MI | Glassdoor
There are newer employer reviews for Flagstar Bank
There are newer employer reviews for Flagstar Bank

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"flagstar bank the bank of MI"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Capital Markets Associate in Bellevue, WA
Current Employee - Capital Markets Associate in Bellevue, WA
Recommends
Neutral Outlook
No opinion of CEO

I have been working at Flagstar Bank full-time (More than a year)

Pros

Benefits / Hours / PTo /Vacation

Cons

Pay / advancement / na / na

Advice to Management

na

Other Employee Reviews for Flagstar Bank

  1. "Decent company to work for."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Support in Troy, MI
    Current Employee - Customer Service Support in Troy, MI
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Flagstar Bank full-time (More than 3 years)

    Pros

    There is a friendly and positive atmosphere in the department where I work. People work well together and management is fair and supportive of employees.

    Cons

    Company is still working to overcome challenges of the down economy. Customer service agents present less than professional front to customers. Proper grammar should be a minimum requirement for agents. Frustrating that all employees, including salaried, are required to punch a time clock.

    Advice to Management

    Improve customer experience by hiring higher quality customer service agents to begin with and then take a look at training, especially servicing new hire.


  2. "the company of spurious claims"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Troy, MI
    Current Employee - Anonymous Employee in Troy, MI
    Doesn't Recommend
    No opinion of CEO

    I have been working at Flagstar Bank full-time (More than a year)

    Pros

    Friendly environment
    401K and heath benefits offered

    Cons

    They preach ethics, but will write employees up based on accusations without definitive proof
    It is nearly impossible to get in contact with the HR department
    They do not match competitor salaries well. They pay as much as $8/hr less for wage earners
    They advise their representatives to "sugar coat the truth"
    They lie to their employees on a constant basis


There are newer employer reviews for Flagstar Bank
There are newer employer reviews for Flagstar Bank

See Most Recent

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