Flagstar Bank - Place is a joke | Glassdoor
There are newer employer reviews for Flagstar Bank
There are newer employer reviews for Flagstar Bank

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"Place is a joke"

StarStarStarStarStar
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Personal Banker
Former Employee - Personal Banker
Doesn't Recommend
Disapproves of CEO

Pros

Bonus and incentive pay are wonderful if you get lucky enough to reach the ridiculous goals they set for the branch.

Cons

They make their branch goals almost impossible to reach. Their mentality on getting clients to open different accounts and products is comparable to that of a cheesy used car salesman. I took training, studied and got certifications to improve myself and my stock within the company so I could move up and I was constantly rejected. Then on the day I submitted my 2 week notice I was offered a management position but by that time I was so sick of how they did business, I didn't care.

Advice to Management

Making threats to your employees is not a great motivator in order to get more sales and accounts. It actually causes them to panic and they take whatever means necessary to meet the goals and often times quality of customer service is not up to par because they're only worried about getting people in accounts to meet specific goals instead of setting them up with the accounts that would be the best fit for the client.

Other Employee Reviews for Flagstar Bank

  1. "Would've Liked to Stay"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Branch Manager
    Current Employee - Branch Manager
    No opinion of CEO

    Pros

    As a direct lending manager you have access to the best of both worlds (lender/broker). Your compensation is unlimited because you get to eventually keep all of the profit your team brings in.

    Cons

    Support system could use work. There is definitely a "go out there an be somebody (with no help)" attitude.

    Advice to Management

    Make sure future branch managers have all the tools at their disposal (processors, originators, human resource support) before you even think about opening an office.


  2. "flagstar ok stepping stone"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Mortgage Loan Processor
    Former Employee - Mortgage Loan Processor
    Approves of CEO

    Pros

    Flagstar has a competitive wage, ok benefits, friendly working staff, upper management is good at handling lower management problems or laziness.

    Cons

    not much room for growth, long hours, not much vacation time or flexibility with schedule, small benefits package. lower management needs more training.

    Advice to Management

    Offer room for growth or opportunities to go back to school. offer more of a flexible schedule, better benefits for families.

There are newer employer reviews for Flagstar Bank
There are newer employer reviews for Flagstar Bank

See Most Recent

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