Fleetcor - Challenging culture. Low respect for associates and customers | Glassdoor
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Helpful (5)

"Challenging culture. Low respect for associates and customers"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Vice President in Norcross, GA
Former Employee - Vice President in Norcross, GA
Doesn't Recommend
Disapproves of CEO

I worked at Fleetcor full-time (More than 3 years)

Pros

Generally speaking there are some talented and helpful people trying hard to make a difference for a better company; fear of failure and consequence is performance driver. The company has an impressive track record of acquisitive growth, and continues to expand globally.

Cons

Expect constant criticism; No respect for work; Loyalty to employees is a rare commodity; No job security for middle management, director level positions. Product development is minimal; low innovation; very basic business model with overly complicated pricing plans that can be confusing.

Other Employee Reviews for Fleetcor

  1. Helpful (2)

    "Good place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Norcross, GA
    Current Employee - Anonymous Employee in Norcross, GA
    Recommends
    Approves of CEO

    Pros

    It's sales so you will make more money then some ppl. Bonuses seem to pop up just at the right time. (not often enough)

    Cons

    The only place to make decent money is in sales. There is no annual increase, company feels like the different departments are not a team. Benefits could be better as well as base pay. Company went public and did not give employees the option to buy in. Only the execs had that option. They will hire someone off the street on occasion instead of hiring within. Company needs to take care of their employees.. Build moral

    Advice to Management

    Annual increase in pay, team building, more bonuses


  2. Helpful (4)

    "My Experience At Fleetcor Has Been Very Dysfunctional"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Norcross, GA
    Current Employee - Anonymous Employee in Norcross, GA
    Doesn't Recommend
    Disapproves of CEO

    Pros

    It is in a relatively stable industry and the company is making lots of money, it pays the bills (marginally), they are lean and have not had any workforce reductions in my time there. Lastly, they offer lots of health wellness education for those that need it. Other than that Fleetcor does nothing more than provide a plain old job.

    Cons

    The culture here is very dysfunctional - lacks structure/organization. Communication from executive leadership is completely non-existent. The company is extremely disorganized and executes every new initiative poorly. Human Resources has more power than managers and executives. Company vendors are pathetic and not held accountable. The company is unethical. They do not give employees regular feedback on performance...perhaps that's because the company does not complete merit reviews - you will never get a raise, regardless of how hard you work or how well you perform - Who does that, especially when the company is making so much $$$? This breeds mediocre performance. Most of the middle managers and (especially the sales people) are lazy and incompetent. The culture is very reactive versus proactive. Benefits are sub-par if you have ever worked for an established company. No formal bonus structure is in place, although some people may be given one at the end of the year if they are liked. Half of the people across the entire organization are rude and will throw you under the bus in a heartbeat if given a chance. Culture is resistant to change and just wants to do things in the a$$ backward ways it's accustomed to doing them. No one is held accountable for anything.

    Advice to Management

    Whew...where do I start? Well you can start by reading the Cons above. 95% of your employees don't even know who you are. You don't communicate with them and it appears as though you don't believe employees are stakeholders of the corporation. That's a fundamental difference in what I believe. We don't know what the company's strategic plans/goals are because you never tell us. How do you expect the business units to align their activities to goals when you have not even shared the goals with them? You seriously need to reconsider the "no raise/merit increase" policy. When you do this, inflation increases the cost of living and it erodes your employees income, of course you know that, because you're smart and you're the boss. The brightest, most talented people will not stick around long under this policy. For crying out loud, Fleetcor is a public company now, it's time to start acting like one.


There are newer employer reviews for Fleetcor
There are newer employer reviews for Fleetcor

See Most Recent

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