Flextronics - No matter what you do, you will be criticized. | Glassdoor
There are newer employer reviews for Flextronics
There are newer employer reviews for Flextronics

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"No matter what you do, you will be criticized."

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Customer Service Technician in Freehold, NJ
Former Employee - Customer Service Technician in Freehold, NJ
Doesn't Recommend
Neutral Outlook
No opinion of CEO

I worked at Flextronics full-time (More than a year)

Pros

Sometimes interacting with customers was nice.
When it was busy, time seemed to fly by.
Learning about all the new phones was interesting, somewhat.

Cons

Management expects you to sell tons of accessories even when there are no customers. If I saw 10 customers that day, management would come up to me and ask "why didn't you hit your target of 10 sold accessories?" They would criticize you and pressure you even when it would be impossible to hit their targets.

Advice to Management

Part of my job might have been to sell accessories, but my primary job was to help customers get their phones replaced. When there's a line a dozen people long, do you really want me to pester a person for 5 minutes selling them accessories, and make the customers more dissatisfied? When I did that (at times), you were angry because the customers were getting upset!

Bottom line: Try to look at the situation and figure out what your priorities are and what you really expect from your employees. Have realistic expectations.

Other Employee Reviews for Flextronics

  1. Helpful (1)

    "Senior management disconnect with employees"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Austin, TX
    Former Employee - Anonymous Employee in Austin, TX
    Doesn't Recommend
    No opinion of CEO

    Pros

    Variety of work and expereince.

    Cons

    Company needs to value more longer term solutions other than immediate direct P&L associated activity.

    Advice to Management

    Value add are what OEMs value and will see when it is lacking.


  2. "It was an ok experience, not more than a temporary job."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Technician in Washington, DC
    Former Employee - Customer Service Technician in Washington, DC
    Doesn't Recommend
    No opinion of CEO

    Pros

    Pay was acceptable if you have previous experience.

    Cons

    Bad organization from management. If lucky and get promoted, money does not compensate many responsabiities.

    Advice to Management

    The RTS division needs major improvements.

There are newer employer reviews for Flextronics
There are newer employer reviews for Flextronics

See Most Recent

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