Florida Orthopaedic Institute - Very poor culture with no focus on customer service | Glassdoor
There are newer employer reviews for Florida Orthopaedic Institute
There are newer employer reviews for Florida Orthopaedic Institute

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"Very poor culture with no focus on customer service"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Supervisor in Temple Terrace, FL
Former Employee - Supervisor in Temple Terrace, FL
Doesn't Recommend
Positive Outlook

I worked at Florida Orthopaedic Institute full-time (More than 5 years)

Pros

Physicians are skilled and the company is profitable.

Cons

Previous post regarding Scientology influence is correct. Not only are teachings by L. Ron Hubbard included in the newsletter, but management are also given books from the Church of Scientology and forced to use them. there is no concept of customer service. The physicians are talented, but don't care about the patients. There are very few perks for employees. The culture is one of fear and assigning blame.

Other Employee Reviews for Florida Orthopaedic Institute

  1. Helpful (1)

    "Excellent Orthopaedic Surgeons. Misguided and inept management based on the teachings of L. Ron Hubbards Sciento. ..."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Office in Temple Terrace, FL
    Former Employee - Business Office in Temple Terrace, FL
    Doesn't Recommend
    Negative Outlook

    I worked at Florida Orthopaedic Institute full-time (More than a year)

    Pros

    easy access to great doctors.

    Cons

    Management includes absurd Scientology references in newsletters.

    Advice to Management

    Change management and business models.


  2. "Great place to make ends meet"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I worked at Florida Orthopaedic Institute full-time

    Pros

    The hours are straight forward, no holidays, no weekends, no overtime asked of you (but overtime is payed if you end up going over). The boss supports you personally and professionally; they won't throw you under the bus to please customers.

    Cons

    It's draining working with people who are all in sever pain and need to come in ASAP. Everyone wants to be seen tomorrow, most wait times exceed a week. You deal directly with angry/upset/hurting people, and for some there's nothing you can do for them, and you have to tell them that.

    Advice to Management

    Keep doing what you are doing. Amount of oversight is spot on, support is wonderful, pay seems fair and accurate. Happiness is a good priority to have.


There are newer employer reviews for Florida Orthopaedic Institute
There are newer employer reviews for Florida Orthopaedic Institute

See Most Recent

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