Forever 21 - Fun job at times, but definitely not worth what you get paid. | Glassdoor
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There are newer employer reviews for Forever 21

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"Fun job at times, but definitely not worth what you get paid."

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  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Head Cashier
Current Employee - Head Cashier
Doesn't Recommend
Positive Outlook
Disapproves of CEO

I have been working at Forever 21 full-time (More than 3 years)

Pros

They're almost always hiring and getting the job is pretty easy.
Managers do what they can to give you the days off that you want.
The dress code is basically non-existent so you can wear whatever you want.
Hours vary, but if you ask for more you'll usually get more.
If you stay with the company, moving up is pretty easy.
Full time employees get benefits as well as bonuses which come every quarter.

Cons

For the amount of work you do, the pay is awful. The return policy makes customer service a nightmare and the store is almost always trashed. If you're a closer, you don't leave until the store is spotless, and during holiday that can take over three hours past mall close.
Turn-over is high for associates as well as management (store management and upper), so it sometimes feels like no one knows what they're talking about.
You're on your feet, running around the store, all day which really takes it's toll, especially when breaks are only 10 minutes (meal break is 30).
The employee discount is awful. You really feel under appreciated for the amount of work you do.

Advice to Management

Train your DMs and store managers better! Get more input from your lower level employees - sales associates have a lot to say! Understand the grief cashiers get from such a horrible return policy and please PAY MORE! We are overworked and underpaid. And for the sake of all employees AND customers, stop forcing stores to have their music up so loud!

Other Employee Reviews for Forever 21

    There are newer employer reviews for Forever 21
    There are newer employer reviews for Forever 21

    See Most Recent

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