Forrester - Excellent company in difficult tranistion | Glassdoor
There are newer employer reviews for Forrester
There are newer employer reviews for Forrester

See Most Recent

Helpful (7)

"Excellent company in difficult tranistion"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Non-sales in Cambridge, MA
Current Employee - Non-sales in Cambridge, MA
Recommends
Neutral Outlook
Approves of CEO

I have been working at Forrester full-time (More than 3 years)

Pros

Excellent benefits, very comprehensive 3-day orientation (Starting Blocks) for all new employees. Company is very open to flexible schedules, working from home or remote locations. The brand recognition and reputation are excellent, even among the non-tech general public. For young people, a 2-year stint is a great place to launch a career in the industry.

Cons

The company has not been meeting its financial goals for the past year, and attrition remains high. In the past year and a half, it has lost the CIO, the COO, the CMO and the head of human resources. Many people feel that three factors are to blame: 1) the move to an empty office park on the edge of Cambridge 2) a badly designed new website 3) the role-based approach to research.

Advice to Management

Not enough emphasis on the mission of the company -- to provide the top research and consulting in the tech sector. Instead most of the attention and accolades go to the sales force, who are motivated by money, not kudos. Pay more attention to the research and unappreciated support staff.

Other Employee Reviews for Forrester

  1. Helpful (3)

    "If you're in Sales, keep looking..."

    Star Star Star Star Star
    Former Employee - Sales in Cambridge, MA
    Former Employee - Sales in Cambridge, MA

    I worked at Forrester full-time (More than 5 years)

    Pros

    Amazing colleagues. So many, like the analysts, are brilliant.
    Strong brand
    Excellent benefits

    Cons

    In sales, there's no work/life balance. If you're based out of Cambridge, you have to be at your desk every day. The office is on the outskirts of Cambridge in the middle of nowhere.

    When Forrester misses revenue goals, like it has been for the past 2 years, they panic, micro-manage, re-org the sales force, and fire executives. The pressure for sales becomes intolerable. Even when times are good, they micro manage (daily activity reports and daily call counts).

    The company lacks diversity - it's primarily young, caucasian, over-achievers.

    Low salaries for the industry.

    Advice to Management

    Look for a buyer. If you haven't hit $1 billion by now, you never will.


  2. "Good people, good company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Cambridge, MA
    Former Employee - Anonymous Employee in Cambridge, MA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Forrester full-time (More than 3 years)

    Pros

    Work/life balance
    Good name
    Smart people
    Young atmosphere

    Cons

    Smart people
    Bad location
    Organizational structure can be confusing

There are newer employer reviews for Forrester
There are newer employer reviews for Forrester

See Most Recent

Work at Forrester? Share Your Experiences

Forrester
  • Star
  • Star
  • Star
  • Star
  • Star
 
Click to Rate
or