Fortnum & Mason - interesting company with chaotic management | Glassdoor
  1. Helpful (3)

    "interesting company with chaotic management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Christmas Sales Assistant in London, England
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Fortnum & Mason full-time

    Pros

    high quality products; aestatic work environment; mostly very friendly colleagues; decent salary; good staff discount (up to 40%); interesting history of company

    Cons

    very early shifts (at least at St.Pancras branch); indecisive and chaotic management; no lockers or any safe space to store your belongings or to take a break (only at St. Pancras branch);

    Fortnum & Mason2017-05-15
  1. "Very bad management team"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Part Time Sales Associate in Hong Kong
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Fortnum & Mason part-time for less than a year

    Pros

    High salary for part-timer, Nice colleague

    Cons

    Management is weak and poor which we did not know the exact amount of salary paid and they fired people without a reason or probation even we provided good quality of service.

    Advice to Management

    Listen to HK team.

    Fortnum & Mason2020-01-25
  2. "Great company and mostly a good work environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Contractor - Sales Associate in London, England
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Fortnum & Mason for less than a year

    Pros

    Great co-workers who were all very friendly Good structure due to being a big company Nice work environment

    Cons

    Shift pattern work Some manager's treatment of junior staff was very poor

    Advice to Management

    Take more care of staff and listen to their opinions and thoughts Create more of a team environment rather than an "Us vs Them" vibe

    Fortnum & Mason2020-01-23

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