Foxwoods Resort Casino - A customer service oriented job. | Glassdoor
There are newer employer reviews for Foxwoods Resort Casino
There are newer employer reviews for Foxwoods Resort Casino

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Helpful (1)

"A customer service oriented job."

StarStarStarStarStar
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Racebook Writer in Mashantucket, CT
Current Employee - Racebook Writer in Mashantucket, CT

Pros

The co-workers and management are a joy to work with. Management is very understanding when it comes to personal time off.

Cons

Very little opportunities for advancement, and not many jobs that utilize your college degree.

Other Employee Reviews for Foxwoods Resort Casino

  1. "It has its ups and downs, but the weekends definitly make it the place to be!!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Mashantucket, CT
    Current Employee - Anonymous Employee in Mashantucket, CT
    Recommends

    Pros

    You meet and see some of the craziest and interesting people in the area and abroad. At times, management will come around and talk to you about aspects of the job, whether good or bad, but it makes you feel as though you and the job you are doing is important.

    Cons

    Some areas you work in are comparable to being in solitary confinement... :) This also depends on the shift that you work, among other variables. Some of your co-workers attitudes can also bring you down, if you let it. Everyone has their own personal problems and often they bring it to work and it makes for a VERY long shift...

    Advice to Management

    There are times when things need to be said and times when they don't. Know the difference!


  2. Helpful (1)

    "Nepotism and greed hurt the overall business"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Ledyard, CT
    Current Employee - Anonymous Employee in Ledyard, CT

    Pros

    Free Meals in the cafeterias, excellent health benefits with company subsidies, employee discounts at retail stores, pharmacy on site, great perscription program

    Fantastic resort and facilities.

    Cons

    Lack of flexibility with work/life balance
    Lacking in continued training/ discourage employees from networking outside the company in professional organizations/seminars and arenas to share best practices
    Roadblocks to move programs forward (lack the ability to make quick decisions, red tape)
    Many long term employees that have not been exposed to any other environment lack the willingness/skillset to improve processes and streamline efficiencies.
    Personal relationships play an excessive role in the decision making process and awarding of contracts.

    Advice to Management

    The tribal preference policies should be reviewed to make sure that those put into leadership roles are qualified for the positions that they are put in. The current policies hurt morale and the overall health of the company.

There are newer employer reviews for Foxwoods Resort Casino
There are newer employer reviews for Foxwoods Resort Casino

See Most Recent

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