Fragomen Worldwide - Understaffed, low morale, poor understanding of employees' needs | Glassdoor
There are newer employer reviews for Fragomen Worldwide
There are newer employer reviews for Fragomen Worldwide

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Helpful (2)

"Understaffed, low morale, poor understanding of employees' needs"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Anonymous Employee in Santa Clara, CA
Former Employee - Anonymous Employee in Santa Clara, CA
Recommends
Neutral Outlook
No opinion of CEO

I worked at Fragomen Worldwide full-time

Pros

-Opportunities for growth and development
-Plentiful training
-Very structured team organization
-Efficient allocation of cases and duties

Cons

-EXTREMELY understaffed to the point that employees are performing double the workload. Very poor work-life balance
-Company clearly looks out for its own interests, making it difficult to form any loyalty or attachment to one's position
-Lack of internal leadership, as it often feels like the day is spent resolving one emergency after another without any clear insight into future goals or ways to prevent such emergencies
-Clients are extremely demanding. This is compounded by the fact that FDBL is unable to deliver on promised timelines due to staffing shortages. This leads to increased tensions between FDBL and the companies, resulting in rushed cases, stress (= lower employee morale), and excessive overtime

Advice to Management

-More staff must be hired - quality of work will improve, retention will improve, and FDBL could easily attract more clients

Other Employee Reviews for Fragomen Worldwide

  1. Helpful (5)

    "Disinterested in their employees, Partner level associates can be cruel and dismissive"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Worker Bee in Santa Clara, CA
    Former Employee - Worker Bee in Santa Clara, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Fragomen Worldwide full-time (More than a year)

    Pros

    Large organization *does* give some internal flexibility to move around.

    Cons

    Very little focus on employee welfare, abysmal HR department, events thrown for employees are on-site, with a 'pot-luck' system (v. rare to have food brought in). Pay is poor, morale is poor, no real corporate culture, head management uses employees as means to an end, and doesn't hide this fact. Rampant favoritism for certain employees who contribute *very* little to the organization.

    Advice to Management

    Increase pay, invest in employees.


  2. Helpful (2)

    "Great company culture, high work volume, understaff"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Santa Clara, CA
    Current Employee - Anonymous Employee in Santa Clara, CA
    Recommends
    Approves of CEO

    Pros

    It's a great place to improve interpersonal skills, time management, problem solving skills and learn immigration law. The folks are generally nice. The schedule isn't rigid.

    Cons

    Understaffing makes everyone's job exhausting due to very high volume of work. Clients can be very demanding.

    Standardizing processes = monotonous work.

    Advice to Management

    Hire interns.

There are newer employer reviews for Fragomen Worldwide
There are newer employer reviews for Fragomen Worldwide

See Most Recent

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