Frankie & Benny's - Okay | Glassdoor
  1. "Okay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Cashier 

    I have been working at Frankie & Benny's part-time

    Pros

    Good pay long hours goodpay

    Cons

    Long hours poor managed and ugky restrooms

    Frankie & Benny's2019-01-16
  1. "Clerk"

    StarStarStarStarStar
      Current Employee - Anonymous Employee 

      I have been working at Frankie & Benny's full-time

      Pros

      You can meet nice customers at times.

      Cons

      Rude employees. They don’t care about you.

      Frankie & Benny's2019-04-23
    • "Do not work here."

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Server 
      Doesn't Recommend
      Negative Outlook
      No opinion of CEO

      I worked at Frankie & Benny's full-time

      Pros

      The people I got to work with.

      Cons

      My General Manager was great, but management above that level was extremely poor. They constantly understaffed the restaurant to keep labour costs down. They have a rule that servers should not have more than 6 tables but I had more than this almost every shift. Occasionally I had up to 25 tables with no bartender and only one manager on site. It is impossible to give a good customer experience in these situations and...

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      Advice to Management

      Make the menu smaller and stick to what you do best, also make the food better or the prices lower. Stop rolling out so many surprise discounts - people just get mad when they find out they can't use them on the already discounted menu or mad when the server has no idea what the discount is. Most importantly, staff the restaurant adequately. If you don't then you end up with over-worked, unhappy employees and unhappy...

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      Frankie & Benny's2019-05-23

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