Franklin Mint Federal Credit Union - Treat Members well, Employees not so much. | Glassdoor
There are newer employer reviews for Franklin Mint Federal Credit Union
There are newer employer reviews for Franklin Mint Federal Credit Union

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"Treat Members well, Employees not so much."

StarStarStarStarStar
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Anonymous Employee in Broomall, PA
Former Employee - Anonymous Employee in Broomall, PA
Doesn't Recommend

Pros

Friendly people.
Some upward movement if your on the front lines.
Good location and name within the community.

Cons

Little training if your not
Do not value employees skills or ideas.
Salary way below other credit unions and commercial banks.
Too much micromanagement from the top.

Advice to Management

Stop trying to be a big bank, pay your employees more.

Other Employee Reviews for Franklin Mint Federal Credit Union

  1. "Good place to work as a part time job"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Broomall, PA
    Former Employee - Anonymous Employee in Broomall, PA

    Pros

    Good experience, customer service practice

    Cons

    Petty management, cheap, overworked staff

    Advice to Management

    Have an open communication philosophy throughout the company, so that all employees feel like they are a valued asset to the company.


  2. "Incompetence, egotism, and micromanagement"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Prefer Not to Say
    Current Employee - Prefer Not to Say
    Doesn't Recommend
    Negative Outlook

    I have been working at Franklin Mint Federal Credit Union full-time (More than 8 years)

    Pros

    Most tellers and member service representatives are hard-working and friendly people who will bend over backwards to make the members happy.

    Cons

    -Branch staff are micromanaged to a ridiculous degree.
    -Individual initiative and judgment are discouraged.
    -Policies are complex and convoluted; systems and IT are horrible.
    -Trying to grow more quickly than it can afford.
    -Greedy.

    Advice to Management

    Trust and respect your people.

There are newer employer reviews for Franklin Mint Federal Credit Union
There are newer employer reviews for Franklin Mint Federal Credit Union

See Most Recent

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