Franklin Mint Federal Credit Union - Vast differences between districts. | Glassdoor
There are newer employer reviews for Franklin Mint Federal Credit Union
There are newer employer reviews for Franklin Mint Federal Credit Union

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"Vast differences between districts."

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Anonymous Employee
Former Employee - Anonymous Employee
Recommends
Neutral Outlook
Approves of CEO

Pros

Really great place to keep your money, I never felt like a fraud when I was explaining a product to members. Liked the small company feel and knowing everyone's name. Great hours and flexible schedule. Credit was given where it was due (from upper management). Great atmosphere to work in at Broomall office, everyone was friendly.

Cons

Pushed into sales that people didn't need. Branch mangers were glorified member service reps and relied on their staff to do everything and then took the credit (or did the opposite when things were negative). Branch mangers out of the branch at "business events" but no new membership was drawn from it. Seemed like a waste of time.

Advice to Management

Pay attention to staff at branches and those running branches closer.

Other Employee Reviews for Franklin Mint Federal Credit Union

  1. "Incompetence, egotism, and micromanagement"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Prefer Not to Say
    Current Employee - Prefer Not to Say
    Doesn't Recommend
    Negative Outlook

    I have been working at Franklin Mint Federal Credit Union full-time (More than 8 years)

    Pros

    Most tellers and member service representatives are hard-working and friendly people who will bend over backwards to make the members happy.

    Cons

    -Branch staff are micromanaged to a ridiculous degree.
    -Individual initiative and judgment are discouraged.
    -Policies are complex and convoluted; systems and IT are horrible.
    -Trying to grow more quickly than it can afford.
    -Greedy.

    Advice to Management

    Trust and respect your people.


  2. "Great place to work."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Teller
    Current Employee - Teller
    Recommends

    Pros

    Great co-workers, friendly management, small community feel for a banking environment.

    Cons

    May have to float between branches and some were far for me. But they're pretty flexible about that.

There are newer employer reviews for Franklin Mint Federal Credit Union
There are newer employer reviews for Franklin Mint Federal Credit Union

See Most Recent

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