Fred Loya Insurance Agency, Inc. - 2 years working with fred loya insurance | Glassdoor
There are newer employer reviews for Fred Loya Insurance Agency, Inc.
There are newer employer reviews for Fred Loya Insurance Agency, Inc.

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"2 years working with fred loya insurance"

StarStarStarStarStar
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Customer Service Representative in Montebello, CA
Former Employee - Customer Service Representative in Montebello, CA
Approves of CEO

Pros

Really good pay, Chance to grow with the company and Rapidly expanding and creating new sub divisions

Cons

Management is not understanding of personal time off, they expect you to bend over backwards for them. Some managers will request a CSR to work split shifts so management can leave early. If you refuse they hold a grudge against you. Also alot of really pretty females work there and some how become managers of offices after only being employed for 3 months. There's lots of confusion over how procedures should be implemented for this very reason. Also if you upset your manager he/she can request you to be transferred most likely you will be going somewhere far in hopes you will quit

Advice to Management

Office mangers should be picked from worthy candidates. Not who has a crush on who or who is friends with who. That's why there is alot confusion with how some procedures are done. Also they make it really difficult to place a complain about office manager. I have seen whole office staff quit because of the manager they work with. CSR cant really complain because the "chain of command" that is in place. If CSR has a problem with manager the CSR can only address it to manager. If problem persist the CSR can only address it with that manager if CSR tries to place complaint with HR or higher management CSR will get suspended for skipping "chain of command" CSR can request transfer but most likely will be transferred 30 miles away from home or giving the option to stay in current office. Sometimes higher management is not aware of situations in office that make that office have a low performance because of this chain of command structure

Other Employee Reviews for Fred Loya Insurance Agency, Inc.

  1. Helpful (4)

    "Would Never work here again, or get Insurance from them"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Claims Adjuster in El Paso, TX
    Former Employee - Claims Adjuster in El Paso, TX
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Office environment. The fact that we had Burger King next door was a plus. There is no other positive for this position.

    Cons

    Wage, hours, Case load, no guidance on closing claims. They teach to deny customers benefits. (At least when I was there). Lowest paying position with company....They say we are the ones giving there money away, versus we are saving you money.

    Advice to Management

    Simply put, you just need to understand it is a very large insurance agency now and you must look at everything very carefully.


  2. "Office clerk"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Fred Loya Insurance Agency, Inc. full-time

    Pros

    Most of the people working there are approachable or are willing to help you out. Benefits (medical, dental, vision) are decent. Bonus at the end of the year is nice about 7% of what you make per year.

    Cons

    Limited lunch or break time. The lunch room is quite small there is a limited space for about 60 + employees.
    Not flexible with school schedules.

There are newer employer reviews for Fred Loya Insurance Agency, Inc.
There are newer employer reviews for Fred Loya Insurance Agency, Inc.

See Most Recent

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