Freedom Financial Network - Call Center environment. More concerned about your following script | Glassdoor
There are newer employer reviews for Freedom Financial Network
There are newer employer reviews for Freedom Financial Network

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"Call Center environment. More concerned about your following script"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Account Executive in San Mateo, CA
Former Employee - Account Executive in San Mateo, CA
Doesn't Recommend

I worked at Freedom Financial Network full-time (More than 3 years)

Pros

I have to think about that

Cons

They Micro manage their employees.

Advice to Management

Stop micro managing your employees

Other Employee Reviews for Freedom Financial Network

  1. "Good company to work for"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Executive in Tempe, AZ
    Former Employee - Account Executive in Tempe, AZ
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Freedom Financial Network full-time (More than a year)

    Pros

    Young, friendly atmosphere, good compensation, no cold calling - all warm leads/inbound calls.

    Cons

    Call micromanaging: Management measured the number of phone calls we made per day, but this was not a reliable metric because more calls didn't always translate into more sales. I felt like I had to make phone calls for the sake of making calls, rather than work smarter and more efficiently.

    Advice to Management

    Focus on your salespeople's results. If people are exceeding their sales targets, don't niggle them about the number of phone calls they are making per day or other arbitrary metrics.


  2. "A rewarding professional growth experience. A place to build a career."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director of Settlement Operations in San Mateo, CA
    Current Employee - Director of Settlement Operations in San Mateo, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Freedom Financial Network full-time (More than 8 years)

    Pros

    -Great Culture
    -Competitive pay and benefits
    -Innovate products
    -Meaningful work
    -Philanthropic organization
    -Loyal and honest to employees
    -Great place to build a career

    Cons

    -Turnover in customer service excessive which can impact customer experience.
    -That is all I have to share at this time.

    Advice to Management

    -Keep remaining innovative and be sure to share the vision.

There are newer employer reviews for Freedom Financial Network
There are newer employer reviews for Freedom Financial Network

See Most Recent

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