Fresenius - Great place to work for the right person. | Glassdoor
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There are newer employer reviews for Fresenius

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Helpful (2)

"Great place to work for the right person."

StarStarStarStarStar
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Customer Care Associate in Waukegan, IL
Current Employee - Customer Care Associate in Waukegan, IL
Recommends
No opinion of CEO

Pros

Working for Fresenius offers a wide variety of skills to be learned and practiced on a daily basis. You will learn computer skills that can be taken to most any job and considered an asset to your resume. Working with people on a daily basis offers a great sense of satisfaction knowing that your actions really make a difference in our customers lives. You will learn alof about compassion that could also help you grow as a person. Our company is like a family and when you need them, they will be there for you in your hardest times even in your personal life. The company is understanding of hardships and you will always have a place to come back to if you ever need to leave for personal reasons.

Cons

This job is not for everyone. It is a very fast paced position that requires 100% accuracy and exellent time management skills. At times it can feel overwhelming and some have taken their job home with them worrying about the work they completed. There is alot of pressure to be almost perfect in every aspect of our jobs. At times one can feel on the defensive if they make a mistake. I understand though that this pressure is probably the company's attempt to be better than our competition which in the long run is best for business. Our company puts alot of focus on phone stats also. If we do not perform up to par management will come down on us to step it up with the implication of "or else". Another downside is not every rep on the floor takes the job seriously so there are some people who make the workload harder for others and this often goes unnoticed by management which can be frustrating.

Advice to Management

My advise to upper management would be to come out to the floor every once in a while and perform as a regualar customer service rep to keep their CSR skills up to par. The company always advocates team work but they do not allow the team leaders to jump in and help us once in a while when we need it. Maybe if it was explained to us why they dont help as often as we would like then the rest of us would be more understanding.

Other Employee Reviews for Fresenius

  1. "product specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Fresenius full-time

    Pros

    great environment, great products, great colleagues

    Cons

    location of regional and local office


  2. "SAP CONSULTANT"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Fresenius full-time (More than a year)

    Pros

    Good work environment and friendly

    Cons

    Work hierarchy is not so good

There are newer employer reviews for Fresenius
There are newer employer reviews for Fresenius

See Most Recent

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