FreshDirect - A Good Start & A Bad End | Glassdoor
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There are newer employer reviews for FreshDirect

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Helpful (1)

"A Good Start & A Bad End"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Helper in New York, NY
Former Employee - Helper in New York, NY
Doesn't Recommend
Neutral Outlook
No opinion of CEO

I worked at FreshDirect full-time (Less than a year)

Pros

Easy work. A lot of managers are cool and easy to get along with. There is a lot of potential in the company and hopefully in time there will be improvements down the stretch.

Cons

Management, Ops and Dispatch need to get their stuff together. We were constantly late due to late dispatch and not getting the help that we need. The scheduling is horrible, I got home at 2am every day basically, I live only 40 minutes away from the base. While there are a lot of good drivers, there are a lot that feel that driving is what they get paid for and abuse their helper leaving them to do a lot of walk ups and most of the work, and I was a helper there recently. The union is a HUGE issue as well. They are basically robbing the people within the union. Would also be nice if I got to choose who I wanted to work with to avoid the whole non working driver as I mentioned above.

Advice to Management

I have hope that this company will eventually become something great, there is a lot of possible growth to be done here. My issue with the company isn't the work, more so who they have doing the work. More often then not I'd do routes with Drivers that felt that their job was to only drive while I do the work. Management needs to come down on their employees that its team work, not slave work. Management also should be doing more to engage their employees. The company's focus is customer focus and employee focus, I saw very little of the employee focus.

Other Employee Reviews for FreshDirect

  1. "Great Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Merchandising Analyst in Long Island City, NY
    Current Employee - Merchandising Analyst in Long Island City, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at FreshDirect full-time (More than 5 years)

    Pros

    High-paced work environment with great team of people

    Cons

    High-growth adds numerous complexities to culture dynamic with tons of new growth opportunities

    Advice to Management

    Keep it up


  2. "Be Prepared to Work Hard"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Grocery Delivery Representative in New York, NY
    Current Employee - Grocery Delivery Representative in New York, NY
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at FreshDirect full-time (Less than a year)

    Pros

    Decent schedule,usually done by 1pm.

    Cons

    Nothing upsetting enough to list here.

There are newer employer reviews for FreshDirect
There are newer employer reviews for FreshDirect

See Most Recent

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