Friendly's Ice Cream - Good first job at 16 | Glassdoor
There are newer employer reviews for Friendly's Ice Cream
There are newer employer reviews for Friendly's Ice Cream

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"Good first job at 16"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Line Cook in Glens Falls, NY
Former Employee - Line Cook in Glens Falls, NY
Recommends
Neutral Outlook
No opinion of CEO

I worked at Friendly's Ice Cream full-time (More than 5 years)

Pros

Very flexible, good staff, fun

Cons

Lack of updates to kitchen

Other Employee Reviews for Friendly's Ice Cream

  1. "Fighting Chaos with One Arm Tied Behind Your Back"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server in Dayton, OH
    Current Employee - Server in Dayton, OH
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Friendly's Ice Cream part-time (More than 10 years)

    Pros

    Life experiences, decent food, decent tips for a sub-Bob Evans level restaurant.

    Cons

    Terrible hours, excessive workplace drama, and being constantly understaffed and under supplied due to a combination of draconian use of hourly expenditure software and terrible oversight procedures employed by franchise owners. Also, a gunshy atmosphere in regards to firing problem employees, associated with a fear of then having to pay them overtime, leading to a glut of terrible servers and grill cooks.

    Advice to Management

    Allow GMs to make decisions about what products are needed to meet demand without excessive oversight of budget-terrified Upper Management. It frequently results in stores running out of any number of products and consequently a lower level of customer satisfaction, leading to fewer sales, higher prices, fewer hours to distribute and thus fewer employees doing even more work.


  2. "MOD"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager On Duty in Staten Island, NY
    Former Employee - Manager On Duty in Staten Island, NY
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I worked at Friendly's Ice Cream full-time (More than 3 years)

    Pros

    Great place to work, friendly atmosphere. All employees are nice (in my restaurant anyway)

    Cons

    Pay could be better, no alcohol is served, so checks aren't too high but it is a kids place after all... Corporate doesn't care about their franchisees very much...

There are newer employer reviews for Friendly's Ice Cream
There are newer employer reviews for Friendly's Ice Cream

See Most Recent

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