Frontier Communications - Excellent pay, but thats only because everyone is milking a 60 year old system. | Glassdoor
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There are newer employer reviews for Frontier Communications

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Helpful (3)

"Excellent pay, but thats only because everyone is milking a 60 year old system."

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Outside Tech in New Holland, PA
Former Employee - Outside Tech in New Holland, PA
Doesn't Recommend
Negative Outlook
Approves of CEO

I worked at Frontier Communications full-time (More than 3 years)

Pros

The pay and benefits are excellent. Maggie has a bright outlook and direction for the company.

Cons

There is an extraordinary lack of skill from those below the regional managers. Even then, the regional managers and on up are only salesmen, and its absurd how little they know about their actual business.

Advice to Management

Very simply, put money in, get money out. The reason anyone is making money now, is because of all the hard work and dedication employees put in 60+ years ago. The equipment and network connections have convoluted temporary repairs due to lack of replacement, and the structures themselves are crumbling. To see what was once an amazing company, like this, is such a shame. The business was already unsustainable, and now the company has gone into debt to purchase a system in similar disarray with fewer customers.

Other Employee Reviews for Frontier Communications

  1. Helpful (9)

    "This is not the company to advance your career."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Network Engineer in Fort Wayne, IN
    Current Employee - Network Engineer in Fort Wayne, IN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Frontier Communications full-time (More than 10 years)

    Pros

    Salary, benefits, 401k, etc... Nothing special here.

    Cons

    Low raises. No paid overtime unless you are a union employee. Stock lost more than 50% value. Typical CEO with huge ego and no common sense. Mid to upper Management a bunch of yes men. Do as I say not as I do.

    Advice to Management

    Useless to try to give management advice. Get back to work is their response. It won't be long before there is a class action lawsuit filed against this company. Very sad to see. Employees try hard and want success but there is no one left to give them the tools to do so.


  2. Helpful (6)

    "Avoid Corporate Headquarters"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Stamford, CT
    Former Employee - Manager in Stamford, CT
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Frontier Communications full-time (More than a year)

    Pros

    The benefits are good. A great learning experience for what not to do in a corporate environment.

    Cons

    The culture is fear based with little to no support from supervisors or senior management. Training is non-existent and new hires are expected to figure out processes and procedures on their own. Employees are in self-preservation mode due to the culture, so collaboration is limited and getting "thrown under the bus" is common.

    Advice to Management

    It is well past time for the senior management team to be replaced. The current team is comprised of ego-driven administrators, not leaders, who have little genuine interest in listening to employees.

There are newer employer reviews for Frontier Communications
There are newer employer reviews for Frontier Communications

See Most Recent

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