Frontier Communications - Not the job for everyone, but when done right, can be quite rewarding! | Glassdoor
There are newer employer reviews for Frontier Communications
There are newer employer reviews for Frontier Communications

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Helpful (1)

"Not the job for everyone, but when done right, can be quite rewarding!"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Universal Representative in Everett, WA
Current Employee - Universal Representative in Everett, WA
Recommends
Positive Outlook
Approves of CEO

I have been working at Frontier Communications full-time (Less than a year)

Pros

Great benefits and pay, especially for a newer employee like myself, as long as you prove yourself by selling like a mad man, while still making sure you are taking care of the customer, then it can be a good job to work. Great benefits, good pay, good teams and great supervisors. I highly recommend applying to the Everett call center!

Cons

Other representatives, the unfortunate side of any company, you get the honest hard working reps, then you get the reps that do not know their job as well. The frustrating issue that commonly occurs is other reps stealing your sales, that or reps cramming accts.

Advice to Management

We should not only look in to the Bonded DSL and VDSL, but fiber technology that we can provide the high demand for speed nowadays. We cannot continue to use such outdated technology at prices most of our customers cannot afford. Genius idea with the satellite internet though, it will be good to be able to get internet out to everyone.

Other Employee Reviews for Frontier Communications

  1. Helpful (3)

    "Call Center"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales and Service in Burnsville, MN
    Current Employee - Sales and Service in Burnsville, MN
    Doesn't Recommend
    Disapproves of CEO

    I have been working at Frontier Communications full-time (More than a year)

    Pros

    None. You are just there in Frontiers eyes

    Cons

    Frontier Products Suck, So do the systems you work on everyday.

    Advice to Management

    Misleading bastards


  2. Helpful (4)

    "Shady and Non-communication"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Universal Sales Representative in Fort Wayne, IN
    Former Employee - Universal Sales Representative in Fort Wayne, IN
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Frontier Communications full-time (Less than a year)

    Pros

    Fellow employees are great to learn and work with.

    Cons

    They say "customer first" what they mean is "sell sell sell" to old ladies who can't afford the services and at any cost. It's a two faced company that says they care about their employees and customers when they'll strip you of your dignity and last dime. "Union" environment where the union sits back and watches and just takes your dues.

    Advice to Management

    Change your business and employee relations now or the company will not last much longer. Was that a rumor of Frontier being bought i just heard. Yes...yes it was.

There are newer employer reviews for Frontier Communications
There are newer employer reviews for Frontier Communications

See Most Recent

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