Frontier Communications - Nice place to work if you don't have a personal life. | Glassdoor
There are newer employer reviews for Frontier Communications
There are newer employer reviews for Frontier Communications

See Most Recent

Helpful (3)

"Nice place to work if you don't have a personal life."

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Analyst in Stamford, CT
Former Employee - Analyst in Stamford, CT
Doesn't Recommend
Negative Outlook
Disapproves of CEO

I worked at Frontier Communications full-time (More than 5 years)

Pros

Good benefits, nice co-workers considering the stress of the working conditions.

Cons

Top heavy. Senior Leadership Team constantly hiring Directors and above. Unreasonable demands given time frames, and no care if nights and weekend work are required on a regular basis to get the job done, that's just business as usual. And for all the work you do, they cut out the few little summer picnic and holiday party. Computer systems are antiquated. Promotions are rare, and salary does not increase when you get one.

Advice to Management

Extend some appreciateion to the people that actually do the work, not only management. Even a "thank you" once in a while is appreciated. Stop expressing the opinion that if they aren't happy with the way things are, they can leave. That's not the least bit healthy for employee morale.

Other Employee Reviews for Frontier Communications

  1. Helpful (1)

    "Motivating"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service in Kingman, AZ
    Current Employee - Customer Service in Kingman, AZ
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Frontier Communications full-time (More than a year)

    Pros

    Work at Home, Flexible, Benefits

    Cons

    Hours, Low pay rate, technical infrastructure

    Advice to Management

    Streamline system, training and procedures


  2. Helpful (1)

    "good benefits, for now"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Fort Wayne, IN
    Current Employee - Anonymous Employee in Fort Wayne, IN
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at Frontier Communications full-time (More than 10 years)

    Pros

    good pay and benefits, for now, no idea what the new contract will bring.

    Cons

    systems are so old and out dated that improvement to services for customers is almost impossible.

    Advice to Management

    stop spending money on opening new offices for HDSL and spend a little on upgrading systems to something that can actually work.

There are newer employer reviews for Frontier Communications
There are newer employer reviews for Frontier Communications

See Most Recent

Work at Frontier Communications? Share Your Experiences

Frontier Communications
  • Star
  • Star
  • Star
  • Star
  • Star
 
Click to Rate
or