Frontier Communications - A Great Place to Work and Grow!!! | Glassdoor
There are newer employer reviews for Frontier Communications
There are newer employer reviews for Frontier Communications

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Helpful (2)

"A Great Place to Work and Grow!!!"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Anonymous Employee in Allen, TX
Current Employee - Anonymous Employee in Allen, TX
Recommends
Positive Outlook
Approves of CEO

I have been working at Frontier Communications full-time (More than 3 years)

Pros

During my career with Frontier Communications, I’ve experienced true recognition of my talents and have enjoyed tremendous growth opportunity while sharing a positively enjoyable work environment. Frontier has a very open and honest recruiting process that allows you to make an educated decision on employment. The company believes in and supports an open door policy for all levels. Even with its customers, Frontier has a very open contact policy. The openness supported by Frontier is a true reflection of the companies #1 value, the customers.

Cons

Frontier has experienced tremendous growth over the past several years. Anytime an organization experiences this type of growth, the employees will have to be open to change. Frontier is still growing, flexibility is key to success. Although some changes can be difficult for employees, in the long run, this is a positive sign that the company is moving in the right direction and is flexible enough to follow market trends.

Advice to Management

Keep listening to the ears of your customer facing agents, they have the pulse of the customer

Other Employee Reviews for Frontier Communications

  1. "Worked in logistics"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Logistics Employee in Cornelius, OR
    Former Contractor - Logistics Employee in Cornelius, OR
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at Frontier Communications as a contractor (Less than a year)

    Pros

    Very fun and well paced. Other employees were a delight to work with. The supervisor was always interested in what anyone had to say and always took into consideration the needs of the individual employees under his supervision.

    Cons

    The warehouse could get pretty hot in the summer months. Some work was done outside in the direct sunlight in the afternoons. The warehouse could also get pretty cool in the winters. Some work had to be done outside in the wind and rain.

    Advice to Management

    Put a more efficient heater in the warehouse and better fans for circulation for the summer and winter months.


  2. Helpful (4)

    "on their way out......"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Anonymous Contractor in Fort Wayne, IN
    Current Contractor - Anonymous Contractor in Fort Wayne, IN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Frontier Communications as a contractor (Less than a year)

    Pros

    Good group of people to work with.
    Knowledgeable co-workers <--- learned a lot from these guys!

    Cons

    -Schedules rarely rotate for us night shifters.
    -Antiquated equipment. The amount of really old equipment is sad.

    -Billing system is a mess.

    -Got rid of the Verizon employees after the buyout and replaced with "contractors", big mistake since firing those people keeps Frontier from accessing past bills on a certain billing system. BIG OOPS

    Advice to Management

    Don't make promises you cannot keep.

There are newer employer reviews for Frontier Communications
There are newer employer reviews for Frontier Communications

See Most Recent

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