Frontier Communications - Call Center Management | Glassdoor
There are newer employer reviews for Frontier Communications
There are newer employer reviews for Frontier Communications

See Most Recent

Helpful (1)

"Call Center Management"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Call Center Management in Deland, FL
Current Employee - Call Center Management in Deland, FL
Recommends
Positive Outlook
Approves of CEO

I have been working at Frontier Communications full-time (More than 5 years)

Pros

Company listens to their employees. If we have ideas, they either implement them or tells us the business reason why it couldnt work.

CEO is the most available CEO to employees and customers that I have ever seen.

Cons

Systems-- New ones will be implemented within a month though.

Advice to Management

Keep asking for your employees opinions.

Other Employee Reviews for Frontier Communications

  1. "Great Company! Lots of opportunity to learn and grow"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service in Deland, FL
    Current Employee - Customer Service in Deland, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Frontier Communications full-time (More than 5 years)

    Pros

    Fast paced environment, Managers develop employees, Company works to keep up with everchanging industry and environment. Opinions are valued and suggestions are considered.

    Cons

    Opinions are valued, but negativity is not-if you just want to complain but not work toward solutions this is probably not the place to work.


  2. Helpful (3)

    "I have a job if that is what you call it."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sst-1 in Rochester, NY
    Current Employee - Sst-1 in Rochester, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Frontier Communications full-time (More than 10 years)

    Pros

    The people I work with our great and my first line superviser, everything else going up have issues.

    Cons

    Don't know where to start accept this company is heading in a death sprial.

There are newer employer reviews for Frontier Communications
There are newer employer reviews for Frontier Communications

See Most Recent

Work at Frontier Communications? Share Your Experiences

Frontier Communications
  • Star
  • Star
  • Star
  • Star
  • Star
 
Click to Rate
or