Customer - CSA - Customer Service Associate Fry Employee Review

this pharmacy is dedicated to providing an exceptional experience for its customers

I don’t see any downsides in this company yet

Fry does employ some very talented developers. You're always going to find someone willing to spend some time to help when you're stuck, need something explained, or just to bounce ideas off of. If you're looking to break into the e-commerce field, Fry could be a good place to start. You'll be exposed to large clients with diverse requirements.

Though the sign on the outside may say Fry, make no mistake that this company is now MICROS. The culture now reeks of that large, corporate mentality that's only concerned with the bottom line. Emphasis is placed on working as many billable hours a week as possible. There is no real mentorship for junior or senior-level developers, nor is there any involvement in the very active Ann Arbor developer community. Though management pays lip-service to Fry being an innovative company, the projects are all cookie cutter and almost no investment is made in investigating anything new. The proprietary e-commerce framework used for every project is out-dated, missing features that clients expect, and doesn't scale well for some clients' requirements, thus leading to poorly built solutions that are difficult to maintain. Management does constantly ask for feedback, but never acts on any of the feedback received.