Fry - Cool but customer driven | Glassdoor
There are newer employer reviews for Fry
There are newer employer reviews for Fry

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"Cool but customer driven"

StarStarStarStarStar
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Anonymous Employee in Ann Arbor, MI
Current Employee - Anonymous Employee in Ann Arbor, MI
Recommends
No opinion of CEO

Pros

The organization is flat, work environment is friendly and casual. Compensation is good and the nature of work allows plenty of room for creativity.

Cons

Flat organization means lesser opportunity to get big promotions and climb the corporate ladder. Some times, unrealistic deadlines communicated to the customer.

Advice to Management

The management needs to do a better job with Accounts and setting client expectations. Management also needs to put a greater focus on product rather than just delivery.

Other Employee Reviews for Fry

  1. Helpful (1)

    "Corporate culture only concerned with the bottom line"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Software Engineer in Ann Arbor, MI
    Former Employee - Senior Software Engineer in Ann Arbor, MI
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Fry does employ some very talented developers. You're always going to find someone willing to spend some time to help when you're stuck, need something explained, or just to bounce ideas off of. If you're looking to break into the e-commerce field, Fry could be a good place to start. You'll be exposed to large clients with diverse requirements.

    Cons

    Though the sign on the outside may say Fry, make no mistake that this company is now MICROS. The culture now reeks of that large, corporate mentality that's only concerned with the bottom line. Emphasis is placed on working as many billable hours a week as possible. There is no real mentorship for junior or senior-level developers, nor is there any involvement in the very active Ann Arbor developer community. Though management pays lip-service to Fry being an innovative company, the projects are all cookie cutter and almost no investment is made in investigating anything new. The proprietary e-commerce framework used for every project is out-dated, missing features that clients expect, and doesn't scale well for some clients' requirements, thus leading to poorly built solutions that are difficult to maintain. Management does constantly ask for feedback, but never acts on any of the feedback received.

    Advice to Management

    Don't assume that what has worked for you in the past will continue working in the future. This industry is constantly evolving, and you'll die if you don't evolve with it. Act on the feedback you're getting from your employees. You've hired really talented people who all have great ideas -- let them contribute.


  2. Helpful (1)

    "It's a job"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Ann Arbor, MI
    Former Employee - Anonymous Employee in Ann Arbor, MI
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Public facing work
    Problem solving environment
    Work can change often, leaving a non-mondane feel
    Most middle managers try to treat you with respect
    Company offers entire solution packages, from creative, development, hosting, and project management
    Casual work environment, minor perks (lunches, cake, discounts, etc)

    Cons

    Parent company is struggling to understand business (MICROS)
    Senior leadership caught in a whirlwind of exodus
    Direction of the company not clearly determined at this point (Mid 2011)
    Compensation packages are subpar with industry (and a change from several years ago)
    People are scheduled for near full utilization making it hard to learn, grow, develop
    Communication about changes comes in dry, unclear, and poorly timed emails

    Advice to Management

    Determine your direction and drive toward it
    Hire associates who subscribe to the culture and direction set forth
    Lead, follow, or get out of the way
    Continue to communicate, just remember that people are smart and will either figure out what is going on or assume the worst, which is deadly

There are newer employer reviews for Fry
There are newer employer reviews for Fry

See Most Recent

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