FuelNOW Network - Senior Project Manager | Glassdoor

Employee Review

Employee Review

"Senior Project Manager"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Anonymous Employee
Current Employee - Anonymous Employee
Recommends
Positive Outlook
Approves of CEO

I have been working at FuelNOW Network full-time

Pros

Absolutely fantastic group of people
Great company values actually in practice
Open and honest communications
Exciting product stack
Everyone works together well

Cons

Still small and things are very fluid
Sooo much to do and sooo little time

Advice to Management

Keep formalizing things while keeping things flexible

Other Employee Reviews

Other Employee Reviews

  1. Helpful (7)

    "Used to be Great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at FuelNOW Network full-time

    Pros

    FuelNOW used to be great (kombucha in the lobby, coworkers who were like family).

    Cons

    Leadership has been under pressure and it shows since a failed merger, they then take it out on their subordinates. Its unfortunate and many are jumping ship. Also pay attention to what you were given in your offer letter because they're trying to get out of paying their employees.

    Advice to Management

    Be more considerate of your employees, it might not seem like "a lot of work" to you, but that doesn't mean you can just assign us whatever duties you can think of without even asking (sales stuff being given to support agents? demo duties being given to MST? thats not their job).


  2. Helpful (4)

    "Don't Be Deceived"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Houston, TX
    Former Employee - Anonymous Employee in Houston, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at FuelNOW Network full-time (Less than a year)

    Pros

    - Easy job, too easy if you're looking for something fulfilling
    - At one point there was plenty of flexibility to work remotely, not sure how much that is still the case
    - Very informal if you like informal office environments

    Cons

    - What you see is not what you get. The market rate for the position is $45k - $55K, they offer $17 with no benefits under the guise that it only lasts for the brief internship period of 10 weeks before you're converted into full time. I worked for over 8 months and was never converted, and was told "I knew what I was signing up for" when the issue was addressed later on. Also worked hundreds of hours of overtime without any legal compensation
    - Leadership intentionally deceived team members as to why they weren't converted at the agreed upon time, opting instead to fabricate narratives and make false promises in order to temporarily subdue any increasing discontent.

    - Very informal if you prefer a more organized and professional workplace
    - Unstable startup with revolving leadership and uncertain future. Recently attempted a merger but failed and has been reeling ever since.
    - Lack of significant customer base, current customer base consists largely of companies affiliated with a sister company, poor partner / customer feedback
    - Increased turnover resulting in staffing strains and creating the need to cover multiple roles in various aspects of the company regardless of original position affiliation (ie. Logistics Specialists doing Marketing, Onboarding, Support, etc)
    - Poor internal transparency, Employees not knowing about an acquisition until after it begins. Employees not knowing about their COO leaving until the day of. Etc
    - Closely affiliated with companies with bad reputations. Poor ownership that's overly involved.

    Advice to Management

    - Take some time to reflect on why your best employees are leaving and the loyal ones are unhappy instead of deflecting blame
    - Lead by example. Don't bury employees when they don't respond in 5 minutes, then turn around and disappear from the office for four days with no notice or leave your subordinates hanging for 3 hours when stuff is hitting the fan at midnight
    - Instead of holding it against someone for writing a review, ask yourself what you did to make them feel the way they did

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