Fujitsu - Customer Service Representative Experience | Glassdoor
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There are newer employer reviews for Fujitsu

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"Customer Service Representative Experience"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Customer Service Representative in Montreal, QC (Canada)
Former Employee - Customer Service Representative in Montreal, QC (Canada)

I worked at Fujitsu full-time (Less than a year)

Pros

Not a lot of pros

Cons

Management is not qualified and installed an uncomfortable atmosphere. Most coworkers are sell-outs.

Advice to Management

Hire real managers.

Other Employee Reviews for Fujitsu

  1. Helpful (2)

    "Fujitsu Consulting India is a Franchise- Not a Company and making own benefits"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Developer in Noida (India)
    Former Employee - Senior Developer in Noida (India)
    Doesn't Recommend
    Negative Outlook

    I worked at Fujitsu full-time (More than 3 years)

    Pros

    Have all BIG certificates like CMMI-SVC v1.3 Level 5.
    BIG Brand value.
    More Business from FUJITSU Family.

    Cons

    Not a Good place to work for Famale associates.
    No transparency.
    Biased.
    No Policy.
    No Process.
    Work Culture are very poor,
    No Professionalisam.Fujitsu Japan have NO control on Fujitsu India.
    Fujitsu india is not following up best practices defined by Fujitsu Japan and also showing them on Papers only.
    Fujitsu Japen need to intervenve to save Fujitsu brand repo and image.

    Advice to Management

    Hire some Good Talented Managers. Empower HR department. So many gaps and loop holes to become a Good IT Company in india.


  2. "An omnishambles"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sourcing Specialist in Slough, Berkshire, South East England, England (UK)
    Former Employee - Sourcing Specialist in Slough, Berkshire, South East England, England (UK)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Fujitsu full-time (More than 3 years)

    Pros

    Good pay and benefits if you know the right people, easy to work from home

    Cons

    The company is a subsidiary of a Japanese company so it has a conversative and reactionary approach to business. There is no room for change or innovation. The employees receive no direction and so customer service suffers as a result. There is a huge weakness in project delivery in the company, projects are rarely delivered in time and on budget. The UK government recently claimed that Fujitsu was on its blacklist as a high risk supplier which is not surprising because the company does not prioritise customer satisfaction. There is no meritocracy at the organisation so it loses good people to its competitors

    Advice to Management

    Give some direction, an IT company should have innovation at the heart of its business, prioritise customers, not your pension plans.


There are newer employer reviews for Fujitsu
There are newer employer reviews for Fujitsu

See Most Recent

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