GE Capital - Merriam, KS Call Center - Escalations Specialist | Glassdoor
There are newer employer reviews for GE Capital
There are newer employer reviews for GE Capital

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"Merriam, KS Call Center - Escalations Specialist"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Escalations Specialist in Merriam, KS
Former Employee - Escalations Specialist in Merriam, KS
Doesn't Recommend
Negative Outlook
No opinion of CEO

I worked at GE Capital full-time (More than a year)

Pros

Benefits are great.....Other than that, none

Cons

Expectations are exceedingly high, staffing is low...results in a pressure cooker environment.......If you have other outside experience, forget it, GE does not care............Very flat organization, little promotional opportunity.....

Advice to Management

If you care about Customer Service, increase your staffing AND pay!!!

Other Employee Reviews for GE Capital

  1. "Good!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Stamford, CT
    Current Employee - Manager in Stamford, CT

    I have been working at GE Capital full-time (Less than a year)

    Pros

    Smart people, gives ownership of your job.

    Cons

    So far nothing to complain.


  2. Helpful (1)

    "Great company!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Vice President in Kettering, OH
    Former Employee - Vice President in Kettering, OH
    Neutral Outlook

    I worked at GE Capital full-time (More than 3 years)

    Pros

    Big company that has all that go with a corporation of this size both good and bad. Great people all in all good experience ! Competitive environment and a great place to train and learn ! One of the best in the world to work for !

    Cons

    Hard to move ideas and get buy in at times in areas you are responsible for. Nothing new here it still exists today! It’s all about GE! Tha attitude is what’s good for GE is good for you Mr. Customer like it or not. We can be arrogant, but we're good just ask us.

    Advice to Management

    Not sure anything I say here would impact anything they will do in the future. They are successful and I'm sure it will continue !


There are newer employer reviews for GE Capital
There are newer employer reviews for GE Capital

See Most Recent

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