GE Capital - Low pay and poor management | Glassdoor
There are newer employer reviews for GE Capital
There are newer employer reviews for GE Capital

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Helpful (1)

"Low pay and poor management"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Customer Service in Merriam, KS
Former Employee - Customer Service in Merriam, KS
Doesn't Recommend
Negative Outlook

I worked at GE Capital full-time (More than a year)

Pros

health insurance, 401K, full time hours, decent cafeteria. a lot of the people they hire as coworkers are nice.

Cons

Lots of office politics, managers who have no idea to perform job functions, telling customer service reps they care about clients and then telling them to get them off the phone within 160 seconds. "advancement opportunities" which you are unable to apply for without manager approval and they don't want new people in their pods so won't recommend you if you are a good worker who meets metrics. If it snows in Kansas they still expect you to make it in, blizzard or not, and mark it against you that you're not willing to risk your life for $10/hr. They also train on systems they claim you will use which consistently go down which forces you to go to their older non-Windows system which they give you maybe 30 minutes of training for and which requires knowing exact codes to use leaving you helpless. Your manager spends more time at lunches and meetings than on the floor and can not help you if you need help with a systems question or procedural issue.

Advice to Management

Stop giving AHT requirements and actually have managers willing to take calls as opposed to telling reps to pretend they are account managers. Remember to treat your workers like people as opposed to telebeasts.

Other Employee Reviews for GE Capital

  1. "Great company overall"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Chief Financial Officer in Chicago, IL
    Former Employee - Chief Financial Officer in Chicago, IL
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at GE Capital full-time (More than 3 years)

    Pros

    Great people in the best divisions.

    Cons

    Not all divisions are equal.


  2. "Great Internship and Opportunity"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Intern - ITLP
    Former Intern - ITLP
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at GE Capital as an intern

    Pros

    People are important in this company and you are exposed to a lot of strategic thinking

    Cons

    Meeting culture can make it hard to make progress

    Advice to Management

    Continue to support the ITLP program, it is a great opportunity for anyone coming out of college

There are newer employer reviews for GE Capital
There are newer employer reviews for GE Capital

See Most Recent

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